Customer Order Specialist

LanceSoft Inc

Houston, TX

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Communication Skills, Consulting, Customer Support/Service, Detail Oriented, Establish Priorities, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Point of Sale (POS) Systems, Presentation/Verbal Skills, Proofreading, Quality Control, Team Player, Writing Skills

LOCATION

Houston, TX

POSTED

30+ days ago

Duration: Contract to hire Hours: Mon-Fri 8am-5pm Job Responsibilities: Conduct phone calls to existing client families to review their memorial selection and gather the details needed for the memorial / marker design to be manufactured and stored with our supplier Provide the highest level of customer service to both internal and external customers Using the company’s internal point-of-sale system and our supplier’s system research, design and submit bronze memorial / marker designs for approval by client family to manufacture and store Meet the weekly productivity goals set forth for the Bronze Memorial team Catalog, update and maintain digital library of all projects within established filing system Adjust priorities when appropriate and perform other job related duties assigned to meet team goals Minimum Requirements: Experience: One year of customer service or call-center related experience required Knowledge, Skills and Abilities: Ability to adjust priorities when appropriate to meet weekly productivity goals Knowledge and experience working with Microsoft Office software including Excel, Outlook and Word Attention to detail/accuracy; proofreading and quality control skills Ability to work efficiently and independently within a goal-oriented environment with a high energy level and positive attitude Demonstrated effective communication skills, both oral and written Ability to work well as part of a cohesive team

About the Company

LanceSoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE

2,000 to 2,499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2000

WEBSITE

http://www.lancesoft.com/