Customer - Order Management Specialist 2

Sunrise Systems Inc

Franklin Lakes, NJ

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JOB DETAILS

SALARY

$30–$32 Per Hour

SKILLS

Analysis Skills, Billing, Business Services, Continuous Improvement, Customer Experience, Distribution Operations, Distribution Services, Establish Priorities, Geography, International Business, Leadership, Maintain Compliance, Manufacturing, Medical Equipment, Multitasking, Order Management, Order/Customer Fulfillment, Performance Management, Problem Solving Skills, Procedure Implementation, Regulations, Resource Management, Root Cause Analysis, Shipping/Receiving, Standard Operating Procedures (SOP), Standards Development, State Laws and Regulations, Supply Chain, Time Management

LOCATION

Franklin Lakes, NJ

POSTED

30+ days ago

Our client, a leading Medical Device Manufacturing Company is looking for Customer - Order Management Specialist 2 and This is for an initial duration of 12 MonthsContract – Franklin Lakes, NJ

Job Title: Customer - Order Management Specialist 2
Job Id: 26-02406
Location: Franklin Lakes, NJ
Duration: 12 Months Contract
Position Type: Hourly Contract Position (W2 only)

Job Description:

As part of Global Business Services, the Order Management Analyst is responsible for coordinating touchless end to end order flow, and movement of shipments from the Distribution Center to Client internal and external customers. The position will interface with key stakeholders (regional business units, distribution operations, and business unit supply chain) and facilitate the efficient & timely flow of orders across the supply chain network.

Responsibilities:

Oversee execution service level compliance and coordinate resource allocation to increase touchless end to end order flow, and timely movement of shipments from the Distribution Center to Client internal and external customers.
Lead communication between, regional business teams, and appropriate supply planning teams to ensure timely resolution of order issues and visibility to order status.
Independently sets priorities, meets deadlines, and manages multiple tasks. Provides practical knowledge during team meetings to increase team performance outcomes and serves as a knowledge source for peers.
Liaise with varying functional unit teams on the status of the orders, including shipping dates and reasons for the delays. Provide information to regions regarding order status, product availability, product information, and regulatory issues.
Act as the main point of contact for QTC order management processes for Client affiliates (from order receipt until invoicing), ensuring all order milestones are achieved within agreed-upon service levels.
Utilize excel to monitor, analyze, report, and determine the root cause of order errors. Develops and implements standard operating procedures that impact order management, end to end fulfillment outcomes, and the internal customer experience.
Provide status updates on all issues/requests to leadership and proactively escalate to leadership when deadlines will not be met.
Continuously look for operational efficiency opportunities, lead and engage in continuous improvement initiatives.

Compensation: The hourly rate for this position is between $30.00-$32.00 per hour.

Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate].

Benefits: Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations.

Qualified candidates please send your word format updated resume at the earliest to Pavan:

Pavan.p@sunrisesys.com

[732-395-4444].

Thank You.

About the Company

Sunrise Systems Inc

Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry. More than two and a half decades later, we pride ourselves on being at the forefront of the staffing industry. Combining our deep industry expertise, insights, and global resources, we have partnered with our clients to connect them with top professionals across several different industries.

We provide cost-effective Managed Staffing Solutions, Information Technology and Information Technology Consulting Services to several Fortune 500 companies and U.S. Government agencies. We provide our clients with flexible engagement models and customized products that are budget and time specific. Understanding the challenges that every business faces, we offer our services either on-site at the clients' site or from one of our globally distributed technology centers. Our onshore and offshore development capabilities ensure that we excel at meeting customer requirements every single time.

Our collective business experience spans over two and a half decades and ranges from:

Business, management, and technical fields
Information technology consulting and software solutions.
Providing strategic support for the development and long-term growth of new business ventures across several industries including but not limited to; accounting, banking, finance, and recruitment.
Motivating technology staff and establishing partnerships with Fortune 500 companies

Sunrise Systems has a vast range of competence in:

Design, development, and support of cloud-based solutions from simple to highly complexed
Database administration of multi-platform applications, complex databases, and web-based environments that include all aspects of installation, planning, maintenance, and monitoring.
Data processing and data migration
Application re-engineering and platform migration
Working with the Information Systems and end-user communities at all levels to resolve issues and establish consensus.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1990

WEBSITE

http://www.sunrisesys.com/