Customer Onboarding Coordinator

Open Tech Services

Phoenix, AZ

JOB DETAILS
SKILLS
Communication Skills, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Microsoft Office, Onboarding, Operations Planning, Organizational Skills, Problem Solving Skills, Process Improvement, Project Execution, Project Schedule, Project Tracking, Sales, Systems Maintenance
LOCATION
Phoenix, AZ
POSTED
2 days ago

The role involves supporting the seamless onboarding of customers by coordinating schedules, managing communications, and tracking progress.
It requires working cross-functionally with sales, onboarding, and service teams to ensure efficient appointment scheduling and project execution.
The coordinator will serve as a primary communication point, monitor onboarding activities, escalate issues, and update internal tracking systems.
Ideal candidates have strong organizational, communication, and problem-solving skills, with experience in scheduling, project support, and familiarity with CRM and Microsoft Office tools.
This position offers the opportunity to contribute to customer experience, develop operational skills, and participate in process improvements within a fast-paced environment.

About the Company

O

Open Tech Services