Customer Experience Specialist

British Swim School

Virginia Beach, VA

JOB DETAILS
SALARY
SKILLS
CPR Certification, Chemistry, Communication Skills, Content Management, Customer Experience, Customer Support/Service, Organizational Skills, Resolve Customer Issues, Social Media
LOCATION
Virginia Beach, VA
POSTED
1 day ago

Join our team as a Customer Experience Specialist ("Deck Ambassador") at our swim school, working poolside to ensure a safe and welcoming environment for students and parents.

Benefits include a competitive hourly rate of $17.00, flexible shifts (typically 3-4 hours on weekday afternoons and some weekends), free uniforms, paid training, annual PTO, and medical benefits.

Key responsibilities:

  • Preparing and cleaning the pool deck
  • Monitoring water chemistry and temperature
  • Greeting and assisting families
  • Answering questions about accounts and progress
  • Supporting swim instructors and managing social media content.

    Qualifications:
  • Excellent communication and organizational skills
  • Responsible, professional demeanor
  • Customer service experience and lifeguard/CPR certifications are preferred but can be obtained during training.

    Be part of a mission-driven team dedicated to water safety and making a lasting community impact, especially for children.

About the Company

B

British Swim School