Customer Experience Specialist (Leasing/Customer Service)

Cottonwood Residential

Salt Lake City, UT

JOB DETAILS
SKILLS
Customer Experience, Customer Support/Service, Event Management, Relationship Marketing, Vendor/Supplier Relations
LOCATION
Salt Lake City, UT
POSTED
1 day ago

Seeking a Customer Experience Specialist in Salt Lake City to help residents feel at home and assist prospective renters. This full-time role requires a flexible schedule, including weekends and evenings. Responsibilities include greeting customers, responding promptly to inquiries via phone, email, and text, ensuring apartments are ready for showings, conducting building and unit walkthroughs, and answering questions about available units. The role also involves planning community events, managing packages, maintaining vendor relationships, and supporting marketing efforts. Opportunities for career growth into management are available.

Benefits include competitive pay, quarterly bonuses, full health benefits, a 401k match, paid time off, and holidays. The company innovates with self-guided tours to enhance customer experience, and your creativity and dedication will help create memorable experiences for residents and prospects alike.

About the Company

C

Cottonwood Residential