Seeking a Customer Experience Specialist I to support consumer direct lending in a call center environment.
Responsibilities include handling high-volume inbound calls or texts, performing data entry, and coordinating with multiple departments to resolve issues.
Qualifications include strong communication skills, problem-solving, proficiency with computers, and experience in mortgage or financial services is a plus. Bilingual Spanish and knowledge of mortgage regulations are advantageous.
This role is on-site in locations such as Phoenix, Tampa, St. Louis, and Plano, with an estimated hourly pay of $20-24.
Benefits encompass health insurance, sick leave, and 401(k).
Solves for diversity, inclusion, and privacy, ensuring an equitable workplace.
Application details and further information are available via the provided email.