Customer Experience Specialist – Entry Level
Olympus Solutions is actively hiring a Customer Experience Specialist to join our growing Bakersfield team. This entry level opportunity is perfect for individuals who love working directly with people and take pride in delivering positive, memorable customer interactions.
As a Customer Experience Specialist, you’ll focus on helping customers feel informed, supported, and confident throughout their experience. This entry level role is ideal for candidates with backgrounds in retail, hospitality, or restaurant environments who want consistency, hands-on training, and professional growth.
About the Customer Experience Specialist Role
This entry level Customer Experience Specialist position centers on customer satisfaction, accuracy, and relationship-building. As a Customer Experience Specialist, you’ll work directly with customers, assist with service enrollment, and ensure each interaction meets high service standards.
Why This Customer Experience Specialist Opportunity
Structured training and ongoing support
A people-focused, team-oriented work environment
Skill development that translates across customer-facing industries
Clear expectations and growth opportunities for entry level professionals
What You’ll Do as a Customer Experience Specialist
Engage directly with customers to identify their needs and ensure an exceptional experience
Process orders accurately and efficiently while maintaining attention to detail
Enroll customers in services and recommend products best suited to their needs
Ask customers for feedback to continuously improve the overall experience
Handle customer information with discretion and professionalism
Attend ongoing training sessions to strengthen customer service skills
Training & Development
Customer interaction and service best practices
Communication and relationship-building techniques
Order processing and basic account support
Professional development skills designed for entry level growth
What We’re Looking For in a Customer Experience Specialist
A proven history of creating memorable customer experiences in retail, hospitality, restaurant, or related fields
Availability to work flexible retail hours, including evenings and weekends as needed
Strong relationship-building and communication skills
A desire to develop new skills both professionally and personally in an entry level environment
Exceptional written and verbal communication skills
Basic math skills and comfort handling transactions