Customer Experience Representative

Schurz Communications

Burlington, VT

JOB DETAILS
SALARY
$21–$23 Per Hour
SKILLS
Billing, Broadband, Customer Experience, Customer Training, Driver's License, English Language, Establish Priorities, Follow Through, High School Diploma, Identify Issues, Internet Video, Internet/Online Service, Meet Sales Quota, Multilingual, Sales, Up-Selling, Work From Home
LOCATION
Burlington, VT
POSTED
1 day ago

Seeking an energetic full-time Customer Experience and Sales Representative to provide exceptional service for video, internet, and phone services to residential and commercial clients. The role involves prioritizing tasks, troubleshooting high-end broadband equipment, educating customers, promoting services, processing billing issues, and achieving sales targets through upselling and follow-up. Requirements include 3 years of CATV or relevant experience, a high school diploma or GED, a valid driver’s license, and proficiency in English; bilingual skills are a plus. The position offers competitive pay ($21-$23/hr plus commissions), benefits (medical, dental, vision, 401(k), paid time off), and opportunities for growth. Candidates should be flexible, able to work independently, and maintain a professional appearance. The job is based onsite in Burlington or Essex, with some remote work possible.

About the Company

S

Schurz Communications