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Customer Experience & Marketing Coordinator

Atrium

Sarasota, FL

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JOB DETAILS
SALARY
$21–$25 Per Hour
SKILLS
Administrative Skills, Artificial Intelligence (AI), Communication Skills, Conference Management, Conferences, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Database Marketing, Detail Oriented, Diversity, Document Management, Establish Priorities, Event Management, Genetics, Interpersonal Skills, Interviewing Skills, Logistics, Marketing, Marketing Automation Software, Marketing Campaign, Marketing Software, Multitasking, Onboarding, Online Marketing, Order Processing, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Reporting Skills, Resolve Customer Issues, Sales, Sales Management, Sales Support, Short Messaging Service (SMS), Team Player, Willing to Travel
LOCATION
Sarasota, FL
POSTED
6 days ago
Client Overview:
Our client is a dynamic organization focused on delivering exceptional customer experiences and innovative marketing solutions. The company values diversity and fosters a collaborative, growth-oriented environment. They are now looking for a Customer Experience & Marketing Coordinator.

Salary/Hourly Rate:
$21/hr - $25/hr

Position Overview:
The Customer Experience & Marketing Coordinator will coordinate customer service, marketing campaigns, order processing, and office operations. This role will support sales and marketing teams, manage client communications, and ensure smooth workflow. Occasional travel is required for conferences and sales visits.

Responsibilities of the Customer Experience & Marketing Coordinator:
  • Respond to customer inquiries and resolve issues promptly.
  • Execute marketing campaigns and track performance.
  • Process orders and manage related documentation.
  • Coordinate office activities and support administrative tasks.
  • Assist with event planning and logistics for conferences.
  • Maintain CRM and marketing databases.
  • Collaborate with sales and marketing teams.
  • Prepare reports and presentations.
  • Support onboarding and training for new team members.
Required Experience/Skills for the Customer Experience & Marketing Coordinator:
  • 2+ years of experience in customer service or marketing coordination.
  • Strong communication and interpersonal skills.
  • Proficiency with CRM and marketing automation tools.
  • Ability to multitask and prioritize.
  • Attention to detail and organizational skills.
  • Experience with order processing and office administration.
Preferred Experience/Skills for the Customer Experience & Marketing Coordinator:
  • Experience in event planning or conference logistics.
  • Familiarity with digital marketing platforms.
  • Exposure to sales support functions.
  • Ability to travel occasionally.
Education Requirements:
  • Bachelor's degree in Marketing, Business, Communications, or related field.
Benefits:
  • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 393634

About the Company

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Atrium