Administrative Skills, Air Quality, Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Dental Insurance, Health Insurance, Organizational Skills, Problem Solving Skills, Quality Management, Sales Closing Skills, Sales Strategy, Sales Support, Training/Teaching, Vision Plan
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
Customer Experience Coordinator – Be the Heartbeat of a Life-Saving Mission
Are you a proactive go-getter with a warm, confident style? Do people trust you because you’re organized, dependable, and communicate with purpose? If you’re the kind of person who leads by example, takes pride in precision, and loves helping people—this is the job for you.
Why You Should Apply – Now
At Radon Defense Midwest and Iowa Radon Defense, we save lives. Seriously. Our work improves indoor air quality, protecting families and communities. We’re not just another company—we’re a mission-driven team obsessed with doing things right, doing them better, and doing them together.
Want proof? Check out what our team has to say:
Employee Testimonials Playlist
What You’ll Be Doing
- Lead Scheduling – Be the strategic link between sales, production, and customer satisfaction.
- Admin Backbone – Handle key admin tasks (packets, payments, state reporting) with eagle-eye accuracy.
- Customer Care – Deliver WOW experiences on every call. Resolve issues with empathy and professionalism.
- Sales Support – Convert inbound leads fast. Follow up on unsold proposals (commission if you close the deal), and generate referrals through great service.
What Makes You a Fit
- Detail-driven with a precision mindset
- Adaptable and comfortable switching tasks throughout the day
- Clear, professional communicator
- Proactive and self-starting—no hand-holding required
Our Core Values
- Transparent – Honest, down-to-earth, and full-disclosure in every interaction
- Empathetic – We lead by listening and caring
- Positive – Optimistic in adversity, always looking for solutions
- Progressive – Constantly improving ourselves and our work
Pay & Benefits
- $45,000 per year
- Commission opportunities on closed sales
- 50–60% of health insurance premiums paid
- Health Savings Account match (up to $1,000 annually)
- Life Insurance
- Voluntary benefits (Dental, Vision, Disability, Supplemental Life)
- 3% match for Retirement Savings
- Accrued PTO starting Day One
- No nights. No weekends. No holidays.
Ready to Join a Mission with Meaning?
Apply today and make a real impact—with a team that’s got your back every step of the way.
Start by taking our quick Culture Index survey:
https://go.cultureindex.com/p/yV6d732nWz
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.