Customer Engineer (OEM Vehicle Validation & Issue Troubleshooting Specialist)

The Fountain Group LLC

Columbus, IN

JOB DETAILS
SALARY
SKILLS
Budgeting, Communication Skills, Data Collection, Documentation, Engineering Change Management, Establish Priorities, Identify Issues, OEM (Original Equipment Manufacturer), Powertrain, Problem Solving Skills, Systems Administration/Management, Technical Support, Writing Skills
LOCATION
Columbus, IN
POSTED
13 days ago
The Fountain Group is currently seeking a Customer Engineer (OEM Vehicle Validation & Issue Troubleshooting Specialist)for a prominent client of ours. This position is located in Columbus, IN.Details for the position are as follows:
 
 
Job Description:
  • Payrate: $77/hr W2
  • Duration: 12 months contract – possible extension based on performance & budget.
  • 1st shift: Mon-Fri; 8am to 5pm.
 
Required skills:
  • Experience troubleshooting on vehicles. Those with backgrounds as a heavy duty technician or service writer/advisor would do well.
  • Proven success with technical problem solving.
  • Experience working with engines is required.
  • Past experience working for a corporation
  • Ability to manage workload and prioritize tasks while maintaining effective communication and documentation
 
Primary Functions:
  • Vehicle Support: Development powertrain system support and troubleshooting including hardware, software, controls and electronic systems level troubleshooting
  • Issue troubleshooting and resolution: Following troubleshooting trees independently where troubleshooting trees are available or using engineering judgement to diagnose issues, working with technicians to carry out investigation & resolution, tracking issues with clear documentation of outcomes and communicating plans and outcomes with engineers, techs and customers.
  • Validation support: Utilize Calterm and other engineering tools to download ECM software and calibrations (in collaboration with support from Cummins Columbus team), participate and support Vehicle Validation activities - collecting data, overriding engine conditions, addressing and documenting issues with regards to validation.
  • Communication and documentation: utilize both existing documentation paths for issue tracking and create new communications or documentation methods based on scope of work.
 
 
If you are interested in hearing more about the position, please respond to this posting with your resume attached. 
Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.
 
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About the Company

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The Fountain Group LLC

The Fountain Group provides Contingent Labor, Statement-of-Work, and Contingent-to-Permanent resources to clients with an internal/external Contingent Labor Managed Service Program or Clients without a program. The Fountain Group is committed to the belief that we all share in the responsibility to conduct our businesses in a socially and environmentally responsible manner. We base this on the premise that a company is much more than the products it offers. The effect a company has on the environment, the people and the communities it serves reflects the company’s dedication to being not only a good business, but to being a good corporate citizen. The Fountain Group believes the key to servicing a client is to identify the client demand precisely. Therefore, The Fountain Group focused its efforts on building and developing a process, which can identify an exact match for our client’s needs. Our process utilizes modern technology combined with 30+ years of Talent Acquisition experience to deliver Precision resources. Financial strength is prominent among The Fountain Group’s corporate values. The future of our business will be built on the innovation, compassion, outstanding services and technology, but a solid financial foundation is required to carry us forward to meet our business goal and support our long term vision.

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.thefountaingroup.com/