Customer Engagement Manager (Intern)
Location: Nu3S – Jamaica, Queens, NY
Schedule: 16 hours per weekend (final schedule to be determined)
Compensation: $18/hr + Nu3S employee discounts on food, beverages, and services
About the Role
Nu3S is looking for an energetic, people-oriented Customer Engagement Manager who enjoys interacting with customers and creating memorable experiences. This role is ideal for a college students or recent graduates with excellent communication skills and a passion for hospitality, social media, and customer engagement.
What You Will Do:
• Welcome customers with warmth and enthusiasm.
• Engage customers in friendly conversations about their Nu3S experience.
• Encourage satisfied customers to leave honest Google reviews using the Nu3S review QR code.
• Capture short customer testimonial videos (30–60 seconds) with their consent.
• Take high-quality photos and videos of customers enjoying the Nu3S experience.
• Help create engaging social media content for Instagram, Facebook, LinkedIn, and TikTok.
• Highlight Nu3S offerings, including the Brushless Laser Car wash, Premium Café, EV charging, and auto care services.
• Promote memberships, loyalty programs, and upcoming events.
• Assist in creating a vibrant atmosphere during weekends and special events.
• Collect customer feedback and share improvement ideas with the management team.
• Ensure all customer interactions are friendly, professional, and authentic.
What You Will Bring:
• Outstanding interpersonal and communication skills.
• Confident approaching and engaging new people.
• Friendly, energetic, and outgoing personality.
• Comfortable recording videos and taking photos with a smartphone.
• Familiar with Instagram, Facebook, TikTok, and other social media platforms.
• Organized, dependable, and punctual.
• Previous experience in hospitality, retail, marketing, or customer service is a plus.
• College students majoring in Marketing, Communications, Hospitality, Business, or related fields are encouraged to apply.
What You Will Gain
• Hands-on experience in customer engagement and hospitality.
• Exposure to marketing, branding, and social media content creation.
• Opportunity to work in an innovative AI-enabled lifestyle destination.
• Mentorship from experienced entrepreneurs and business leaders.
• Employee discounts on Nu3S food, beverages, and Auto care services.
Success Metrics
• Number of meaningful customer interactions.
• Honest Google reviews generated.
• Customer testimonial videos collected.
• Social media content captured each weekend.
• Memberships or promotions discussed with customers.
• Positive customer feedback and overall experience.
At Nu3S, every customer interaction is an opportunity to create a memorable experience. If you love connecting with people and bringing positive energy, we’d love to meet you!
Powered by JazzHR