Customer Contract Analyst Jobs in USA, AZ, Tempe | Rose International Job

Rose International

Tempe, AZ

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JOB DETAILS

SALARY

$32–$32 Per Hour

JOB TYPE

Temporary

SKILLS

Analysis Skills, Automation, Commitment Letter, Communication Skills, Contract Analysis, Contract Approval, Contract Management, Contract Review, Cross-Functional, Customer Experience, Customer Relations, Customer Service Operations, Customer Support/Service, Data Sets, Detail Oriented, Distribution Channel, Documentation, ERP (Enterprise Resource Planning), Java IDE (Integrated Development Environments), Microsoft Excel, Multitasking, Operational Audit, Organizational Skills, Power BI, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Process Improvement, Qlik, SAP, SAP BusinessObjects Business Intelligence (BI), SAP NetWeaver Business Warehouse, Sales, Team Player, Time Management, Writing Skills

LOCATION

Tempe, AZ

POSTED

28 days ago

•**Only qualified Contract Operations Analyst candidates located near Tempe, AZ to be considered due to the position requiring an onsite presence***Required Education Bachelor's Degree (BA/BS) or equivalent professional experience requiredRequired Experience 1–3 years of experience in commercial contract operations or related fields Experience supporting contract administration, pricing activation, customer maintenance, and contract lifecycle activities Experience working with distributors, GPOs, sales teams, and commercial operations stakeholders Experience managing high-volume inquiries and supporting process improvement initiativesTechnical Skills Strong Microsoft Excel skills with the ability to manipulate large datasets and extract insights Experience with SAP BI, Power BI, and QlikView Familiarity with SAP, Vistex, and JDE ERP systems preferred Experience utilizing automation tools, reporting tools, and BOT technologies Ability to analyze contract and pricing data and generate actionable insightsSoft Skills Strong analytical and problem-solving abilities Excellent verbal and written communication skills Strong organizational and time management skills Ability to collaborate across cross-functional teams Customer-focused mindset with strong attention to detail Ability to manage multiple priorities in a fast-paced environmentResponsibilities Ensure accurate execution of letters of commitment, customer setup and maintenance, GPO group transitions, and local contracts for new and renewal agreements Serve as a primary point of contact for internal and external pricing activation and membership inquiries Collaborate with distributor partners, GPOs, sales teams, commercial operations teams, and customers Support operational capabilities, policy execution, process optimization, and governance initiatives Manage and resolve high volumes of stakeholder inquiries using automation and reporting tools Lead and participate in internal and external calls to resolve contract and pricing-related issues Support customer pricing eligibility reviews for GPO and local agreement requests Manage pricing activation transitions, roster alignment, and effective date setup activities Process member account additions and removals across multiple ERP systems Prepare and distribute dealer notifications regarding contract pricing and membership changes Maintain documentation of membership-related pricing exceptions and contracting playbooks Communicate time-sensitive membership exceptions to cross-functional stakeholders Identify local agreements requiring modifications due to GPO group transitions Support GPO fee reporting accuracy through contract review and analysis Serve as a subject matter expert for process improvements related to LOC, CS&M, and GPO transitions Collaborate with distributor partners on contract loading and testing activities Partner with business stakeholders to improve contract execution and renewal processes Identify opportunities to enhance customer experience through process and service improvements Work with cross-functional teams to resolve contract execution activities impacting pricing accuracy Participate in distributor calls to support issue resolution and operational excellence **Only those lawfully authorized to work in the designated country associated with the position will be considered.** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.** Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website. California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here. Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances. If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department. Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

About the Company

Rose International

Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.

COMPANY SIZE

2,500 to 4,999 employees

INDUSTRY

Staffing/Employment Agencies

WEBSITE

https://www.roseint.com/