Customer Contract Analyst Admin

A-Line Staffing is now hiring a Full-Time, On-Site, Customer Contract Analyst Admin in Franklin Lakes, NJ!

We are seeking a detail-oriented and highly organized Customer Contract Analyst Admin to support pricing activation and contract operations processes. Reporting to the Manager of Contract Operations, this role is responsible for executing letters of commitment, customer setup and maintenance, group transitions, and local contract management activities across multiple U.S. business segments.

The ideal candidate will possess strong analytical, communication, and problem-solving skills with the ability to manage high-volume inquiries and collaborate across cross-functional teams, distributors, and customers.

Customer Contract Analyst Admin Compensation

• The pay for this position is $32.00/hr
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Customer Contract Analyst Admin Highlights

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is
• • Standard schedule is Monday–Friday, 8am-5pm FULLY ON-SITE

• Customer Contract Analyst Admin Responsibilities

  Contract & Pricing Administration

  • Execute Letters of Commitment (LOC), Customer Set-Up & Maintenance (CS&M), GPO transitions, and local contracts for both new and renewal agreements.
  • Support commercial consumable sales contracts including custom, courtesy, self-distributor, non-GPO, and other agreement types.
  • Ensure accurate and timely implementation of pricing activation activities.

  Stakeholder Support & Communication

  • Serve as a primary point of contact for internal and external inquiries related to pricing activation and membership.
  • Collaborate with distributor partners, GPOs, sales teams, commercial operations, and customers.
  • Facilitate and lead calls to quickly resolve stakeholder requests and contract-related issues.

  Operational Excellence

  • Manage high volumes of inquiries using automation and reporting tools.
  • Support enterprise operational capabilities, governance, and process optimization initiatives.
  • Maintain centralized documentation of pricing exceptions and communicate time-sensitive updates to cross-functional teams.

  Membership & Contract Management

  • Manage member account additions and removals across multiple ERP systems using BOTs and automation tools.
  • Prepare and distribute dealer notifications regarding contract pricing and membership updates.
  • Identify agreements impacted by GPO transitions and coordinate necessary modifications.

  Process Improvement & Analytics

  • Utilize Power BI and reporting tools to identify trends, issues, and process improvement opportunities.
  • Partner with business stakeholders to improve contract execution and renewal processes.
  • Support testing and implementation efforts related to contract loading and pricing activation enhancements.

  Customer Contract Analyst Admin Requirements

  • Bachelor’s degree preferred or equivalent professional experience.
  • Experience in contract administration, pricing operations, customer support, or commercial operations preferred.
  • Strong analytical and organizational skills with exceptional attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience working with ERP systems, reporting tools, automation platforms, or Power BI is highly preferred.
  • Excellent written and verbal communication skills.
  • Strong problem-solving and cross-functional collaboration abilities.

  ---

  Customer Contract Analyst Admin Preferred Skills

  • Knowledge of GPO structures and pricing activation processes.
  • Experience with contract lifecycle management and membership maintenance.
  • Familiarity with automation tools and process optimization initiatives.

  If you think this Customer Contract Analyst Admin position is a good fit for you, please reach out to me—feel free to call, e-mail, or apply to this posting!