The Customer Care Specialist role is a site-based position focused on managing customer orders, communication, and issue resolution in a fast-paced manufacturing environment.
Responsibilities include processing orders accurately, maintaining ERP data, proactively updating customers, and coordinating with internal teams on order changes, delivery, and quality issues.
The role requires strong organizational skills, attention to detail, excellent communication, and the ability to handle transactional volume while collaborating across departments.
Qualifications include a high school diploma, 2-4 years of customer service or order management experience, familiarity with ERP systems, and onsite work capability.
Benefits include next-day pay, incentives, health coverage, PTO, retirement plans, and career development opportunities.