Customer Care Specialist

Saltchuk Companies

MT

JOB DETAILS
SKILLS
Administrative Skills, Agriculture, Aviation Industry, Community Support, Compensation and Benefits, Customer Support/Service, Data Entry, Diversity, Government, Homeland Security, Insurance, Interviewing Skills, Inventory Management, Lift/Move 30 Pounds, Lift/Move 50 Pounds, Microsoft Product Family, Mine Construction, Multitasking, Oil and Gas, On Call, Printing, Process Improvement, Product Management, Residential Construction, Shipping/Receiving, Social Security Administration, System Operations, Trucking, Wholesale Industry
LOCATION
MT
POSTED
24 days ago

Summary About the Company CityServiceValcon CSV was founded in 1932 and has a 90-year history of exemplary customer service. It joined the NorthStar Energy family of companies in March 2022. The company&rsquos mission is to build a safe and balanced environment for its 220 employees while providing innovative and high-quality products to its customers. CityServiceValcon is a market leader in fuel distribution across multiple product lines offering wholesale ground and aviation fuel programs from top national brands and independent refiners. Commercial products including propane proprietary card lock bulk fuel and lubricants are distributed from its multiple locations across Washington Idaho Montana and Wyoming. The company serves customer needs in aviation trucking a Description <-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemailAbout the CompanyCityServiceValcon CSV was founded in 1932 and has a 90-year history of exemplary customer service. It joined the NorthStar Energy family of companies in March 2022. The companys mission is to build a safe and balanced environment for its 220 employees while providing innovative and high-quality products to its customers.CityServiceValcon is a market leader in fuel distribution across multiple product lines offering wholesale ground and aviation fuel programs from top national brands and independent refiners. Commercial products including propane proprietary card lock bulk fuel and lubricants are distributed from its multiple locations across Washington Idaho Montana and Wyoming. The company serves customer needs in aviation trucking agriculture mining construction government and residential homes. CityServiceValcons experienced and long-tenured management team is committed to optimizing the business and has a track record of successful growth.In August 2025 NorthStar energy joined CityServiceValcon with Coleman Oil Company a trusted fuel distributor serving the Pacific and Inland Northwest. This integration brings together two respected organizations with a shared commitment to safety service excellence and community support. By combining our experience resources and regional expertise we are better positioned to deliver reliable energy solutions and exceptional service to the customers and communities we serve.About the PositionWe are looking for a Customer Care Specialist to be responsible for providing excellent customer service and maintaining a professional image as part of the company team.Youll report to the Senior Plant Manager for our Kalispell MT location focusing on these key responsibilitiesAssist in inventory management of products with month-end count ordering shipping and receiving to other plants and non-local customers.Organize deliveries.Smoothly answer and operate phone system communicating with customers in a professional manner.Greet and assist walk-in customers or suppliers in a professional manner.Perform data entry of delivery tickets work orders and other account information as needed.Perform various clerical functions including copying printing filing sendingreceivingdistributing documents.Accept and process payments.Other duties as assigned.RequirementsWorking knowledge of computers and Microsoft products and the ability to learn new programs.Recent telephonereceptionist and or customer service experience.Ability to multi-task.Ability to stay calm under pressure.Willing to be on-call on a rotating schedule once fully trained.Ability to sit for long periods.Ability to lift 30-50 lbs.Work in moderate noise levels.Work with minimum supervision.Benefit Highlights2 Weeks Paid Time Offyear5 Days of Sick LeaveyearMedicalDentalVision InsuranceEmployer paid Basic Life AD&D and Long-term Disability Insurance4 401K Retirement Account Match6 HolidaysyearFuel Propane Lubricants DiscountAdditional informationCityServiceValcon participates in E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is a web-based system operated by the U.S. Department of Homeland Security DHS in partnership with the Social Security Administration SSA. It electronically verifies the information provided on Form I-9 Employment Eligibility Verification to ensure that employees are legally authorized to work in the United States.We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin sex gender gender expression sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process perform essential job functions and receive other benefits and privileges of employment. Please contact us to request accommodation.<-- Simple Share Buttons Adder 7.4.17 simplesharebuttons.com -->TwitterLinkedinFacebookGooglePinterestemail <-- post-content --> Your browser failed to load the job description PDF in iframe. Please click the view button below to open job description PDF in a new tab. View PDF

About the Company

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Saltchuk Companies