Customer Care Representative

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Position: Customer Service Representatives
Type:Contract
Compensation:$60–$80/hour
Location:Remote
Duration:3–4 weeks
Commitment:30–40 hours/week

Role Responsibilities

• Create deliverables for common requests within your professional domain.
• Review peer-developed deliverables to improve AI research.
• Diagnose and solve real issues in your domain to advance machine learning systems.
• Contribute expertise to cutting-edge AI research.
• Work independently and remotely on your own schedule.

Qualifications

Must-Have

• 4+ years professional experience in your respective field.
• Excellent written communication with strong grammar and spelling skills.

Start Date

• Immediately

Application Process (Takes 20–30 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

• For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
• For any help or support, reach out to: support@mercor.com

PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.