Customer Care Coordinator
BrightStar Care
Lubbock, TX
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JOB DETAILS
SALARY
$15–$17 Per Hour
SKILLS
Clinical Support, Customer Support/Service, Health Plan, Home Care, Human Resources Customer Service, Organizational Skills, Pediatrics, Problem Solving Skills, Team Player, Training/Teaching
LOCATION
Lubbock, TX
POSTED
Today
Thrill-Seeking, Problem-Solving Go-Getters Wanted! Do you crave a role where every day is different, every challenge pushes you, and every success makes a real difference in people's lives? If you thrive in high-pressure situations and are driven by the satisfaction of helping others live their best lives, we want you to join our team as a Customer Care Coordinator! What's In It for You? * Your Schedule & Payscale: * Monday-Friday, 8 AM-5 PM * $15-$17/hour with weekly pay to keep you motivated! * Lubbock, TX * Your Impact: * Teamwork That Inspires: Partner with Customer Care Supervisors to master the art of clinical support and customer service in home health care. * Scheduling with Purpose: Craft clinician schedules that match care plans and orders, making every visit count. * Payroll Superhero: Be the reason payday runs like clockwork for our dedicated team. * Customer Service Champion: Be the empathetic problem-solver who turns patient and family concerns into moments of connection and trust. What It Takes to Join Our High-Performance Team: * At least 1 year of office experience in customer service or HR (or the drive to learn in a fast-paced role designed to teach you everything!). * A hunger for knowledge and a growth mindset—you'll be soaking up everything about delivering exceptional care. * A passion for helping others thrive, whether working with pediatrics or adults to unlock their full potential. Why BrightStar Shines: * Locally Owned, Faith-Based: We bring personal values to professional care. * Full Benefits Package: Because your well-being matters as much as those we serve. * Equal Opportunity Employer: Everyone is welcome here. If you're ready for a job that challenges and rewards you in equal measure, apply now and tell us: What are you looking for in your next role?
About the Company
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BrightStar Care
About BrightStar Care of Fairfax
Caring for a family member can be challenging. We know. We've been there. We started BrightStar to provide the compassionate, responsive and quality home care we had trouble finding for our family. At BrightStar, we strive to deliver just the right care for your loved one- care that keeps them safe and healthy.
About Our Higher Standard
At BrightStar Care of Fairfax, we believe that caring is more than just a job– it’s a way of life. That’s why our caregivers mean so much more to the people, families, and organizations they serve. BrightStar Care nurses, therapists, CNAs, and caregivers deliver professional and compassionate care in the comfort and familiarity of home. We are proud to provide a range of home care services to meet your loved one’s unique needs. From companionship, bathing, and hygiene assistance to in-home infusions and medication management, our professional care staff is available 24/7 to help when you need it most.
A Message From the Owners Kerry and Robert Massie:
Thank you for Considering BrightStar Care of Fairfax!
Kerry and I started BrightStar Care of Fairfax in 2012 because our experience in obtaining quality home care for Kerry’s mother in 2010 was so very difficult. We were so disappointed in the quality of the care and customer service we encountered that we began to look into how, and where, top-quality home care could be found.
After a number of tries, we found the BrightStar Care approach. We were so impressed with the superior level of customer service it provides that we decided to open own agency here in Northern Virginia.
Our mission is to provide the absolute best care for you and your loved one- a Higher Standard. We will do everything in our power to make sure your experience is the one Kerry and I were looking for in 2010. If, at any time, you are not 100% satisfied with the quality of care and customer service we are providing- or just need some more information- please reach out directly to us.
Kerry and Robert Massie are Certified Senior Advisors
The following pages will help you understand a bit more about the BrightStar approach. We hope to introduce you to the Homecare Buying Guide - a tool that many of our clients found helpful in evaluating and selecting the right homecare agency. And thank you again for considering BrightStar Care of Fairfax.
View our Flipbook Presentation: CLICK HERE
Learn more about our team by clicking HERE.
COMPANY SIZE
100 to 499 employeesINDUSTRY
Healthcare Services
WEBSITE
https://www.brightstarcare.com/fairfax