Customer Care Coordinator

Compensation: $13-$14/hour (15-25 hrs/wk - Flexible Hrs)

About Us:

At College HUNKS Hauling Junk & Moving, our success depends on our people living our core values every day: Building Leaders; Listen, Fulfill, and Delight; Create a Fun, Enthusiastic Team Environment; and Always Branding. An office administrator is a supportive force for each core value. The ideal HUNK or HUNKette is a flexible problem solver with superb communication skills and a detail-oriented mindset. Multitasking and the ability to deftly handle the unexpected are essential qualities to bring to the position. The ideal candidate will be competent in prioritizing and working with little supervision. They will be self-motivated and trustworthy. They must be a HUNK (Honest, Uniformed, Nice, Knowledgeable service). This role also has sales and commission opportunities for the super motivated candidate.

Objectives of this Role:

• 100% client amazement
• Support of Operations Management, including Owner, General Manager, and Operations Manager
• Effective communication with clients, potential clients, and HUNKS
• Assist with facilities management

Duties include, but are not limited to:

• Communicate with clients to confirm their appointments
• Communicate with potential clients
• Follow up with clients regarding services rendered
• Keep stock of office supplies and advise when supplies are low
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Create and update records and databases with personnel, financial and other data
• Assist colleagues whenever necessary
• Organize special functions and social events

Skills and Qualifications:

• Highly organized multitasker who works well in a fast-paced environment
• Willingness to learn and grow with the company
• Outstanding communication and interpersonal abilities
• Strong time-management skills and multitasking ability
• Excellent organizational and leadership skills
• Familiarity with office management procedures
• Prior customer service experience is beneficial
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
• High school diploma or equivalent