Customer Advocate Spec

University of Utah

SALT LAKE CITY, UT

JOB DETAILS
SKILLS
Administrative Skills, Call Centers, Clinical Support, Customer Relations, Customer Service Operations, Customer Support/Service, Hospital, Medical Office Administration, Operational Support, Patient Care
LOCATION
SALT LAKE CITY, UT
POSTED
3 days ago
This is a hybrid call center and administrative support position that combines patient scheduling responsibilities with office-based operational and administrative tasks.The position provides excellent customer-focused service by handling inbound and outbound telephone calls, coordinating patient scheduling, relaying provider messages, and supporting general operator services. In addition, the role performs assigned office duties to support clinic operations, departmental workflows, and administrative functions.This position helps maximize efficiency by facilitating the accurate flow of information between patients, providers, hospital staff, and various departments while ensuring high-quality customer service and operational support.This position has no responsibility for providing direct patient care.

About the Company

U

University of Utah

The state’s oldest and largest institution of higher education, the University of Utah is the flagship university of the state. The University offers more than 100 undergraduate and 90 graduate degree programs to more than 31,000 students (23,500 undergraduate and 7,500 graduate). The University is noted for its high research profile, its diversity of ideas and people, its stunningly beautiful setting and the warmth, friendliness, and collegiality of its faculty staff, and students. Imagine yourself working in a collaborative, creative, respectful environment where everyone’s contribution is needed and appreciated – University of Utah!

COMPANY SIZE
1,500 to 1,999 employees
INDUSTRY
Education
FOUNDED
1850
WEBSITE
http://www.utah.edu/