Customer Administrator

Job#: 3034720

Job Description:

Role: Customer Administrator

Rate: 20/hr W2

Onsite in Ft. Worth, TX (76177)

Contract Duration: 6+ Months

Job Description:

Daily administration of the Employee Lease Program, which includes the implementation of program guidelines, processes and procedures. The primary objectives are to create lease documents with a high degree of accuracy and provide resolution through timely responses to customer/employee inquiries via phone, email, workbasket and direct mail.

• Validate order requests and related account information
• Prepare documents with accuracy
• Review program-related inquiries
• Resolve employee concerns/issues
• Provide affiliate coordinator support
• Assist Company Car Coordinator with manager and field vehicles as required
• Support Pre-Term Remarketing process for employee lease accounts
• Act as liaison between the employee/customer, the dealership and internal departments within the environment
• Document Employee/Customer accounts/orders for action resulting from contact
• Phone Experience
• Outlook Experience

Qualifications:

• Education: High School Diploma
• Skills: 1+ years of Customer Service experience
• Excellent organizational and communication (verbal and written) skills.
• Attention to detail
• Data entry skills

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Fort Worth,, TX, US

Job Type:

Date Posted:

May 20, 2026

Pay Range:

$18 - $21 per hour

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