Bingo, Casinos, Cleaning Equipment, Custodial Services, Customer Relations, Equipment Maintenance/Repair, Housekeeping/Cleaning, Safety Standards, Slot Machines
RESPONSIBILITIES: • Provide excellent guest service to guests, internal and external through active guest engagement and positive attitude. • Responsible for the cleaning of bathrooms, entrances, slot machines, glass panels, ashtrays, drinking fountains, flooring, etc. • Responsible for picking up access papers/ trash on floor and in-between machines. • Assists in arranging stools, tables, and chairs in assigned areas. • Assists the Custodian Manager/ Supervisor in ensuring equipment and supplies are maintained. • Conducts constant monitoring of casino, bingo hall, and offices for cleanliness. • Promotes positive customer relations through prompt, courteous and efficient service. • Brings disputes and unusual customer activities to the attention of the Shift Manager. • Knowledge of the company’s internal controls, policies and procedures. • Knowledge of safety standards and policies concerning chemicals found in cleaning supplies and cleaning equipment. • Maintains a consistent and regular attendance record. • Due to the dynamic casino environment from time to time, we require employees to be flexible and assume other responsibilities assigned by management
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Northern Waters Casino Resort