Position Details
Classification Information
Position Classification Title Building Environmental Services Technician FLSA Non-Exempt Position Class 16785
Position Overview
Join the Ramily!
Join the Ramily!
Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success. We are proud to be North Carolina's only university to earn the distinguished designation of Opportunity College by the Carnegie Classifications of Higher Education and the American Council on Education (ACE). WSSU is dedicated to preparing students for leadership roles through rigorous programs in health sciences, business, education, and the humanities. Known for its supportive environment, the university fosters a close-knit community that nurtures both professional and academic excellence.
Situated in Winston-Salem, North Carolina-known as the city of Arts and innovation, WSSU provides students with opportunities to engage in a dynamic mix of professional, social, and cultural experiences. Winston-Salem is home to thriving arts, healthcare, and technology sectors, offering both students and faculty unique collaboration opportunities and professional development pathways.
With its beautiful campus, strong sense of community, and dedication to fostering personal and professional growth, Winston-Salem State University is an ideal place to teach, work, and learn.
Find information about our current benefits and retirement options, our holiday schedule, and other discounts and perks at the links below:
UNC System Employee Benefits Central
UNC System Retirement Benefits
WSSU Holiday Schedule
WSSU Discounts and Perks
Position Summary
Winston-Salem State University is seeking an experienced housekeeping professional to serve as a Custodian/Housekeeper Team Leader. This is a Team Leader role responsible for cleaning and disinfecting campus buildings.
Responsibilities include:
Team Leaders are individually expected to complete, and occasionally train coworkers in regard to floor care, upholstery cleaning, deep restroom cleaning projects and other various tasks. Tasks include (but are not limited to), time sensitive customer project requests, supplemental large event custodial coverage, and custodial campus facility coverage. Also includes aiding in the departmental supply warehouse area as it pertains to receiving, stock, and distributing supplies to campus facilities as directed by supervision.
Primary Function of Organizational Unit
Maintain and Operate the University's 1,500,000 sq. ft. of teaching, research and administration buildings. Maintain and operate the University's 110 acres of grounds and transportation infrastructure.
Position Information
Position Number 211208 Competency Level Advanced Working Position Title Custodian/Housekeeper - Team Leader Building and Room No.
1602 Lowery St.
Work Hours: From [time] to [time] on [days] of [week] Monday through Friday, 3:00 PM - 12:00 AM, occasional weekends as required; schedule subject to change based on university/institutional needs.. Hours per week 40 Months per year 12 Appointment Type Permanent Full-Time If Time Limited. No Appointment Length. 12
DHR Assigned Fields
FTE 1
Requirements and Preferences
Position required to work during periods of adverse weather or other emergencies All - Emergency and Pandemic on site Position required to work On-Call/Emergency Callback Yes Minimum Experience/Education
Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience.
Special certification may be required for some of these positions
Preferred Years Experience, Skills, Training, Education
Required License or Certification
Valid US Driver's License
Valid US Driver's License Yes Commercial Driver's License Required No Physical Required No List any other medical/drug tests required
Posting Details
Posting Details
Posting Number SPA01038P Internal Posting Only No Time Limited Position No Appointment Length State Salary Range $33,540 - $47,847 Internal Salary Range $33,540 - $40,170 Open Date 06/25/2026 Close Date 07/09/2026 Open Until Filled No Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:
Key Responsibilities and Related Competencies
Key Responsibilities and Related Competencies
Competency Knowledge - Technical Describe the specific job duties related to this competency
Includes, but is not limited to, daily routine/detail cleaning and resupply of assigned work areas in a timely manner. Performs basic cleaning such as sweeping, mopping, scrubbing, dusting, disinfecting, vacuuming, removing trash, etc. Fills dispensers, such as tissue and soap dispensers with the proper product and appropriate amounts. Cleans restrooms (to include sweeping and mopping floors, commodes and urinals, sinks, mirrors and dispensers. Performs detailed cleaning of assigned areas, to include, but not limited to, high and low dusting, glass/lobbies and cleaning of building specific fixtures. Project-related tasks such as floor care, deep restroom cleaning, and occasional custodial related outdoor tasks are expected to be performed as directed. Improvement of cleaning performance is stressed and should be accomplished while adhering to departmental practices regarding green cleaning policies/processes, safety policies, and assigned routines.
Staff members are expected to submit supply requests on a predetermined date as directed by supervision while utilizing departmental request forms. Staff members are also expected to utilize only chemicals and supplies provided by the department. Laundry should be turned in for cleaning and retrieved per supervisory direction on a regular basis (as defined by supervision) and staff members are expected to monitor equipment status for malfunctions and submit updated information to the supervisor on a regular basis while advising them on changes to equipment locations and providing feedback when repair is needed. Staff members will also be expected to be able to diagnose the correct minor equipment issues (e.g., vacuum cleaner bags/filters) and clean equipment/closets per departmental schedule. Staff members are also expected to perform absentee coverage as directed.
Team Leaders are individually expected to complete, and occasionally train coworkers in regard to floor care, upholstery cleaning, deep restroom cleaning projects and other various tasks. Tasks include (but are not limited to), time sensitive customer project requests, supplemental large event custodial coverage, and custodial campus facility coverage. Also includes aiding in the departmental supply warehouse area as it pertains to receiving, stock, and distributing supplies to campus facilities as directed by supervision.
Percentage Of Time 25 Competency Interpersonal Skills Describe the specific job duties related to this competency
Communicates with colleagues and customers in a manner that allows work to be completed. Offers to assist co-workers when needed and shares knowledge, resources, etc. to reach common goals. Acknowledges the importance of others' opinions and ideas and offers suggestions to improve work output. Attends and seeks out training to further enhance skills. Specifically, displaying a positive attitude during day-to-day interactions with co-workers, students, faculty and staff and avoiding behavior that is considered disruptive to departmental processes and/or functions. Will often be instructed to relay supervisory instructions to co-workers in a clear, concise and respectful manner and aid supervision in day-to-day operational matters. Will also be expected to lead small-scale campus projects under the direction of supervision.
Percentage Of Time 25 Competency Customer Service Describe the specific job duties related to this competency
Greets customers professionally and courteously. Receive visitors and the general public in a courteous, professional, and helpful manner daily. Contacts the supervisor for any person requesting access without a university issued badge and turns in lost items to responsible personnel. Maintains a positive attitude and demeanor daily and displays excellent customer service skills to colleagues, students, staff, and visitors. Knows the role of clients in the work environment.
Percentage Of Time 15 Competency Communication Describe the specific job duties related to this competency
Clearly and concisely conveys verbal, nonverbal (sign language, body language, gestures), or written information and ideas to individuals or groups to ensure that they understand the message. Listens and responds appropriately to messages from others. Listens to co-workers' questions or self identifies questions that need answering and selects an appropriate person or written source to consult to get a workable answer that can allow for progress in accomplishing the job. Checks in with direct supervisor multiple times throughout the shift in order to coordinate departmental coverage/projects/etc. Utilizes departmental forms (paper and electronic) to aid in process planning and submits promptly as directed. Performs other computer-related tasks as assigned, such as digital time reporting, online training, performance appraisal tasks and reading/acknowledgement of messages from the university/department.
Percentage Of Time 20 Competency Safety and Health Compliance Describe the specific job duties related to this competency
Demonstrates an understanding of and maintains conditions that ensure a healthy and safe working environment. Makes sure equipment is working properly and report malfunctions of equipment as they occur. Adheres to University safety and health standards wearing appropriate issued personal protective equipment (PPE), supplies and materials. This includes (but not limited to) proper labeling of bottles and shelves, paper products on a pallet or shelf space in a neat and orderly fashion, cleaning cloths folded and stored neatly on shelves and soiled linen put away appropriately or returned to the appropriate location for laundering. Attends/completes departmentally assigned training as directed. Services, and/or replaces cleaning and maintenance equipment and machinery.
Percentage Of Time 15
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Document
Required Documents
Optional Documents