Custodial Worker (Housekeeping), NA-02

USAJOBS - Job Announcement Skip to main content

An official website of the United States government

Official websites use .gov

A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS

A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Share sensitive information only on official, secure websites.

MENU

• Sign in

• My jobs

• Profile

• Resumes & documents

• Search preferences

• Notifications

• Sign out

• My jobs

• Profile

• Resumes & documents

• Notifications

• Search preferences

• Sign out

• Events

• Help Center

• Search

Back to results

Apply

Custodial Worker (Housekeeping), NA-02

Department of the Army

United States Army Installation Management Command

Apply

Print

Share

Save

• Summary
• This job is open to
• Duties
• Requirements
• How you will be evaluated
• Required documents
• How to apply

Summary

Serves as a Custodial Worker (Housekeeping) in the Housekeeping Department of the Hale Koa Hotel.

This is an open continuous announcement for recruitment needs in 2026. Resumes are valid for 3 months; to remain eligible, you must reapply every 3 months.

Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Learn more about this agency

Summary

Serves as a Custodial Worker (Housekeeping) in the Housekeeping Department of the Hale Koa Hotel.

This is an open continuous announcement for recruitment needs in 2026. Resumes are valid for 3 months; to remain eligible, you must reapply every 3 months.

Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

01/06/2026 to 06/16/2026

Salary $22.98 - $26.81 per hour Pay scale & grade NA 2

Location

many vacancies in the following location:

Honolulu, HI

Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Multiple Schedules Service Competitive

Promotion potential

2

Job family (Series)

• 3566 Custodial Working

Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk

Trust determination process

• Suitability/Fitness

Financial disclosure No Bargaining unit status Yes

Announcement number WENAFP42612860023SR Control number 853596500

This job is open to

Help

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

United States (U.S.) Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

Help

Cleans rooms, corridors, stairways, and other areas. Sweeps, mops, vacuums, dusts, scrubs, washes and polishes fixtures and furniture, walls, lanai glass and doors, equipment and furnishings in assigned guest rooms and other areas using a variety of cleaning solutions, chemicals, and cleaning equipment and supplies. Makes beds and changes out bed spreads, blankets, and linens. Add extra pillows as required. Cleans headboard, headboard light, door trim stains and marks. Cleans the louvers closet door. Cleans, disinfects and deodorizes bathrooms. Changes out and refolds towels. Remove stains from basins and toilets. Remove mildew from tub and shower. Clean toilet edges. Clean shower head and coffee maker. Cleans lanai railing and the lanai track for sliding door. Wipes bird matter from lanai and lanai furniture.

Replaces missing items in guest room. Empties trash and restocks room condiments and supplies. Clean refreshment cabinet. Maintains cart of supplies. Refills amenities utility. Ensures rooms are locked after cleaning and released for guest use if acceptable. Treats guests courteously and professionally. Notifies supervisors of matters requiring immediate attention. Cleans utility, laundry and vending rooms. Performs special project cleaning. Completes special and rush assignments requiring immediate attention. Follows all prescribed procedures to include those pertaining to safety and the reporting of items needing engineering repair or maintenance.

Performs other duties as assigned.

Requirements

Help

Conditions of employment

• Direct Deposit and Social Security Card are required upon appointment
• Meet qualification/eligibility/background requirements for this position
• Satisfactory completion of employment verification (E-Verify) check
• One year probationary period may be required
• A physical examination may be required
• Must be able to obtain a Tier 1 background investigation.
• Must be able to work weekdays, weekends, holidays and various hours of the day and week when required.

Qualifications

Resumes must be two pages (or less). Resumes should clearly demonstrate the applicants relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position.

A qualified candidate must possess the following:

Prior work experience that provided the knowledge, skills and ability to perform the duties listed above to include the ability to use and maintain the tools and equipment of the trade, to keep the assigned work area neat and clean. Must possess good customer service skills in order to interact with people. Preferred is responsible work experience in the hospitality industry that demonstrated the ability to perform the duties as stated above with minimal supervision.

Education

This job does not have an education qualification requirement.

Additional information

Area of Consideration:

• This job is open to candidates who live in this commuting area (the Island of Oahu). If determined that area of consideration is to be expanded, all candidates will be considered. If you reside outside of the local commuting area, relocation costs will be at your expense.

PCS Costs:

• Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.

Allowances and Differentials:

• This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week - whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM.

Discover Your Path to Success!

• Before you apply, take a moment to explore our Applicant Information Kit - Your go-to guide for understanding our hiring process and making your application stand out.
• Inside, youll find helpful tips, insights, and everything you need to feel confident and prepared.
• Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf

Additional Information:

• After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise.
• Additional referrals from this announcement may occur for up to 90 days after the closing date.
• Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant drivers license/ID (marked with a star) or an Enhanced Drivers License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.

Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

Help

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as youll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defenses overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, youll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Review our benefits

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

• Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
• We will consider your responses to our application questionnaire.
• If youre tentatively qualified, well take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If its later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 2 Involuntarily Separated From the Military (ISMP)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

Tip: Be sure to review each eligibility carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

Benefits

Help

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as youll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defenses overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, youll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Review our benefits

Required documents

Required Documents

Help

About Your Resume:

• Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents

Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Other Accepted Documents

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433, DA Form 3434, Spouses PCS Orders, Marriage Certificate
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action

How to Apply

Help

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # WENAFP42612860023SR.

The complete application package must be submitted by 11:59 PM Eastern Time on06/16/2026 to receive consideration.

• Click Apply to access the online application.

• You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

• Follow the prompts to select your resume and/or other supporting documents to include in your application.

• Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details

• You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

• After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.

• You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application

• It is the applicants responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

• Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12860023

• Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site.

• To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status

2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 PM, Hawaii Standard Time to the Human Resources Office, on the closing date of this announcement.

Agency contact information

Lea Reis

Email leaann.a.reis2.naf@army.mil Address P4-NAF-HAKOHO HALE KOA HOTEL

DO NOT MAIL

Honolulu, HI 96815

US

Next steps

Our Next Steps to Review Your Application and Keep You Informed

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• Keeping You Informed
• If you provided an email address, youll receive a confirmation email letting you know weve received your application.
• As your application moves through the hiring process, well send you updates and notifications via email.
• Processing times may vary, but well do our best to keep you informed every step of the way.

Your Next Steps to stay on Top of Your Application

• Check Your Contact Information
• If your contact information changes after the job announcement closes, let us know as soon as possible.
• Ensure You Receive Updates
• Double-check that your email address is accurate and that your inbox can receive messages from us.
• Make sure your mailbox isnt full and check your spam or junk folder to avoid missing important updates about your application.

3. Sign Up for Text Alerts

• Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.

Were excited about your interest in this position and look forward to reviewing your application!

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

Required Documents

Help

About Your Resume:

• Federal agencies are required to limit resumes to two (2) pages or less and it must support the general or specialized experience described in this announcement.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count.
• (https://help.usajobs.gov/faq/application/documents/resume/page-limit)
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite the hiring process, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents

Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:

• Resume

Other Accepted Documents

Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:

• Cover Letter
• DD-214/ Statement of Service
• DA Form 3433, DA Form 3434, Spouses PCS Orders, Marriage Certificate
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action

How to Apply

Help

You may submit your application package using one of the two methods identified below:

1. Electronically (preferred) at https://www.usajobs.gov/ and search for Announcement # WENAFP42612860023SR.

The complete application package must be submitted by 11:59 PM Eastern Time on06/16/2026 to receive consideration.

• Click Apply to access the online application.

• You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

• Follow the prompts to select your resume and/or other supporting documents to include in your application.

• Reminder: Federal agencies are required to limit resumes to two (2) pages or less. Please review the Required Documents section of this announcement for more details

• You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

• After acknowledging you have reviewed your application package, complete the IncludePersonal Information section as you deem appropriate and click to continue with the application process.

• You will be taken to the online application which you must complete to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJOBS account and designate the document type when submitting your application

• It is the applicants responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.

• Click this link to preview the application: https://apply.usastaffing.gov/ViewQuestionnaire/12860023

• Additional information on how to complete the online application process and submit your online application may be found on the Applicant Manager Online Help (https://appsupport.usastaffing.gov/hc/en-us) site.

• To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://help.usajobs.gov/how-to/application/status

2. Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 PM, Hawaii Standard Time to the Human Resources Office, on the closing date of this announcement.

Expand Hide how to apply

Agency contact information

Lea Reis

Email leaann.a.reis2.naf@army.mil Address P4-NAF-HAKOHO HALE KOA HOTEL

DO NOT MAIL

Honolulu, HI 96815

US

Next steps

Our Next Steps to Review Your Application and Keep You Informed

• Application Review
• Once you submit your application, the system will automatically review your answers to the application questionnaire to determine if you meet the basic qualifications for the job.
• If you meet the qualifications, your application will move to the next step, where our HR representatives will carefully review your experience, skills, education (if applicable), and how well you match the job requirements.
• Keeping You Informed
• If you provided an email address, youll receive a confirmation email letting you know weve received your application.
• As your application moves through the hiring process, well send you updates and notifications via email.
• Processing times may vary, but well do our best to keep you informed every step of the way.

Your Next Steps to stay on Top of Your Application

• Check Your Contact Information
• If your contact information changes after the job announcement closes, let us know as soon as possible.
• Ensure You Receive Updates
• Double-check that your email address is accurate and that your inbox can receive messages from us.
• Make sure your mailbox isnt full and check your spam or junk folder to avoid missing important updates about your application.

3. Sign Up for Text Alerts

• Want to stay ahead in the hiring process? In your USAJOBS profile, you can sign up to receive text alerts about jobs you applied to or tasks you need to complete.

Were excited about your interest in this position and look forward to reviewing your application!

Expand Hide next steps

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Criminal history inquiries Equal Employment Opportunity (EEO) Policy

Financial suitability New employee probationary period

Privacy Act Reasonable accommodation policy

Selective Service Signature and false statements

Social security number request

United States Army Installation Management Command

"Serving Those Who Serve"

Aloha! Overlooking the turquoise waters of world famous Waikiki beach, the Hale Koa Hotel is nestled on a 72-acre tropical oasis fronting the finest stretch of beach in Waikiki. We invite you to treat yourself to an experience that will create lasting & cherished memories of your tropical vacation in the islands. The Hale Koa Hotel offers an array of dining experiences for you to enjoy on property. The Hale Koa also offers a multitude of entertainment opportunities beyond just "fun in the sun". A perfect blend of impeccable service and affordable prices makes the Hale Koa Hotel an unparalleled value for your next vacation experience.

Agency contact information

Lea Reis

Email leaann.a.reis2.naf@army.mil Address P4-NAF-HAKOHO HALE KOA HOTEL

DO NOT MAIL

Honolulu, HI 96815

US

Visit our careers page

Learn more about what its like to work at United States Army Installation Management Command, what the agency does, and about the types of careers this agency offers.

http://www.halekoa.com

Summary

Serves as a Custodial Worker (Housekeeping) in the Housekeeping Department of the Hale Koa Hotel.

This is an open continuous announcement for recruitment needs in 2026. Resumes are valid for 3 months; to remain eligible, you must reapply every 3 months.

Local candidates will be reviewed first as PCS is not authorized. If determined that area of consideration is to be expanded, all candidates will be considered.

Learn more about this agency

Overview

Help

Accepting applications

Open & closing dates

01/06/2026 to 06/16/2026

Salary $22.98 - $26.81 per hour Pay scale & grade NA 2

Location

many vacancies in the following location:

Honolulu, HI

Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Multiple Schedules Service Competitive

Promotion potential

2

Job family (Series)

• 3566 Custodial Working

Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Non-sensitive (NS)/Low Risk

Trust determination process

• Suitability/Fitness

Financial disclosure No Bargaining unit status Yes

Announcement number WENAFP42612860023SR Control number 853596500

Previous result

Next result

Your session is about to expire!

Your USAJOBS session will expire due to inactivity in 8 minutes. Any unsaved data will be lost if you allow the session to expire. Click the button below to continue your session.

Sign out Stay signed in

Return to top

USAJOBS is a Opens in a new windowUnited States Office of Personnel Management website.

(Opens in a new window) OPM on LinkedIn (Opens in a new window) OPM YouTube channel

• Opens in a new windowEEO Policy Statement
• Opens in a new windowReasonable Accommodation Policy Statement
• Opens in a new windowVeterans Information
• Opens in a new windowLegal and Regulatory Guidance
• Opens in a new windowAbout USAJOBS
• Opens in a new windowAccessibility
• Opens in a new windowFOIA
• Opens in a new windowInspector general
• Opens in a new windowNo Fear Act Data
• Opens in a new windowPrivacy policy
• Opens in a new windowReports and publications
• Opens in a new windowTerms and conditions
• Opens in a new windowUSA.gov

Opens in a new windowVote.gov