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Custodial Supervisor

SBM Management

New Orleans, Louisiana

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JOB DETAILS
SKILLS
Cleaning Equipment, Coaching, Communication Skills, Corrective Action, Driver's License, Equal Employment Opportunity (EEO), High School Diploma, Maintain Compliance, Medical Equipment, Medical Office Administration, Metrics, Needs Assessment, Onboarding, People Management, Performance Management, Performance Reviews, Presentation/Verbal Skills, Problem Solving Skills, Regulatory Compliance, Risk, Safety Training, Safety/Work Safety, Schedule Development, Service Level Agreement (SLA), Staff Training, Technical Leadership, Telephone Skills, Writing Skills
LOCATION
New Orleans, Louisiana
POSTED
5 days ago

Description

Position at SBM Management

SBM Management is searching for an Equipment Tech Supervisor to join our team! The Equipment Technician Supervisor will be responsible for the assignment and direct supervision of Equipment Technician employees in maintaining the cleanliness and disinfection of medical equipment. The supervisor will inspect equipment and working conditions to ensure compliance with disinfection and regulations. 
Responsibilities:
  • Must be able to perform all duties and assignments of the Equipment Technician  
  • Coordinate and supervise the activities of employees in the Disinfect and Delivery program 
  • Develop working schedule for Technicians  
  • Coordinate Technicians activity  
  • Redirect Technicians if urgency arises 
  • Monitor hours worked, punctuality and attendance of Technicians 
  • Support employment related responsibilities including onboarding, new hire training, coaching to meet Service Level Agreements, performance management, attendance management, upskill training, and escalation resolution 
  • Be trained on cleaning advanced medical equipment for support of Technicians 
  • Improve order response time 
  • Answer phone and fulfil phone requests as needed 
  • Ensure consistent communication among Technicians 
  • Communicate with stakeholders 
  • Perform spot checks throughout the shift 
  • Escalate Clinical concerns to Manager  
  • Reporting to customer as required 
  • Ensure training of new employees in tasks, safety, policies, and procedures 
  • Identify and escalate overtime needs 
  • Ensure that services meet the needs of the site 
  • Ensure personnel have the equipment and supplies necessary to perform their job 
  • Issues supplies to equipment technicians as needed 
  • Conduct regular quality, service, and safety inspections of assigned areas and report the results of the inspections with particular emphasis on needed repairs 
  • Ensure specified contract services are provided by the contractor by inspecting the work performed 
  • Advise the immediate supervisor when shortcomings or other deficiencies of work are noted 
  • Report employee personnel and customer issues to supervisor 
  • Report accidents and incidents to the supervisor immediately 
  • Carry out management responsibilities in accordance with the organization's policies and applicable laws 
  • Assign and direct work 
  • Ensure each team member works in conformance with SBM and GE policies and procedures 
  • Ensure operational excellence through training, coaching, disciplining, and encouragement of team members 
  • Address complaints and resolve problems 
  • Ensure employees are properly trained on tasks and safety requirements 
  • Monitor employees for proper use of personal protective equipment, and supplies 
  • Provide recommendations for corrective action on areas that need improvement 
  • Review and maintain employee’s records such as attendance and metric data 
  • Correct at risk behavior then reports to the supervisor immediately 
Qualifications:
  • High School diploma or GED 
  • May be required to have a valid driver’s license. 
  • Ability to read and interpret instructions, procedures, manuals, and other documents 
  • Strong verbal and written communication skills 
  • Knowledge of cleaning methods and equipment and willing to share with team 
  • Knowledge of the upkeep and care of the cleaning equipment 
  • Knowledge of cleaning chemicals, and their safe, efficient use 
Compensation: $50,000 - $55,000 per year            
Shift: Full time         
        
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.  
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About the Company

S

SBM Management

SBM is an international company providing facilities support services to some of the world's leading Fortune 500 companies. Our dedication to delivering the highest quality service and cost savings solutions with the least environmental impact possible has launched SBM into the top one percent of service providers in the facilities maintenance industry. Today, SBM services more than 350 million square feet throughout the United States, Canada, Latin America, Asia, and the United Kingdom. Our innovative employee programs, supportive management structure, and extensive career advancement opportunities make SBM a great place to work. As a result, our turnover rate is one-fourth the national average. We respect and promote the professional and personal growth of our employees and are committed to the success of one another. Teamwork, integrity and compassion are core values of our company, and we go to great lengths to ensure that our employees are satisfied and rewarded for the work that they do. For more information about SBM Site Services, please visit our website at www.sbmmanagement.com. SBM is an EEO Employer.

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Other/Not Classified
FOUNDED
1982
WEBSITE
http://www.sbmmanagement.com/