CTI Case Manager

Critical Time Intervention (CTI) Case Manager

Reports to: Critical Time Transition Program (CTTP) Director

Location: 1603 Court Street Road, Syracuse, NY 13208

Schedule:Monday-Friday, typically 8a-4p (with need for flexibility depending on family needs; after-hours availability and on-call rotation availability required)

Pay: $24.00 - $26.00 per hour

About Us
With a history stretching back more than 70 years, AccessCNY is continually growing and expanding our reach. Offering person-centered services that empower individuals of all ages and abilities to reach their full potential as part of our community. Our focus is supporting individuals through residential housing, mental health, and clinical services, and immersing our participants in community engagement. Working closely with the Office for People with Developmental Disabilities and the Office of Mental Health, we support 27 housing locations and 3 administrative buildings.

About the Role:

Provide CTI services for assigned youth, developing relationships with assigned youth/families, developing relationships with hospitals and service providers, following the fidelity of the CTI model, completing assessments, progress notes, and reports, as required.

Responsibilities:

• Meet with youth and family referred from the hospital for CTI services (at home, in the hospital, or in the community)
• Complete intake assessment to determine needs and goals.
• Provide intensive case management for the assigned youth/family for a 9-month period.
• Assist the youth/family in determining additional services needed to achieve and maintain stability.
• Develop a schedule of visits with the youth/family based on CTI requirements and the youth/family’s needs.
• Ensure that all required documentation is completed and maintained per agency/department standards.
• Meet with CTTP Director as scheduled to discuss CTI implementation, timelines, and progress of each youth.
• Participate in the on-call rotation for crisis intervention support.

Education & Experience:

A Bachelor’s degree in a Human Service field is required. One year of experience working with people with developmental disabilities or a mental health diagnosis or case management experience working with youth and families is preferred. The position requires good verbal and written communication skills. Candidates must be able to demonstrate teamwork and professionalism. Basic word processing and e-mail skills are required.

Conditions of Employment:

Candidates must have a valid NYS Driver's License in accordance with the Agency Vehicle and Driving policy and have transportation necessary to meet program needs. The role requires on-call availability for bona fide emergencies and after-hours program service needs. Schedule flexibility is required, including occasional early morning, evening, or weekend meetings/functions. Candidates must be willing to meet with youth/family in hospital, home, and community settings.

Did you know? AccessCNY offers health, dental, and vision insurance, a 401(k) match upon hire, PTO, and 11 paid holidays.