CST Team Lead (Greenville, NC )

Pathways to Life, Inc

Greenville, NC

JOB DETAILS
SKILLS
Behavioral Health, Clinical Monitoring, Coaching, Community Support, Cross-Functional, Documentation, Leadership, Maintain Compliance, Mentoring, Patient Care Authorizations, People Management, Psychiatry and Mental Health, Team Lead/Manager, Time Management
LOCATION
Greenville, NC
POSTED
30+ days ago

NOW HIRING: CST Team Lead (Greenville, NC)

Lead with Purpose. Serve with Heart. Make an Impact Every Day.

Are you a licensed clinical leader who thrives in fast-paced, community-based behavioral health?
Do you love mentoring teams, driving outcomes, and being the go-to person when it matters most?

If so, Pathways to Life, Inc. is ready for YOU.


What You’ll Do (AKA Your Superpowers)

As our Community Support Team (CST) Team Lead, you’ll be the heartbeat of your team—balancing clinical leadership, direct care, and operational excellence.

You will:

Lead and supervise a multidisciplinary CST team (QPs & APs)
Provide clinical oversight, coaching, and real-time support
Conduct assessments, authorizations, and treatment planning
Run dynamic treatment team meetings and ensure person-centered care
Respond to crises and guide your team through critical situations
Review and approve documentation within 48 hours (yes—we stay audit-ready!)
Monitor service delivery, units, and census to keep care flowing
Ensure compliance with NC Clinical Coverage Policy 8A
Partner with community stakeholders (DSS, schools, DJJDP & more)
Drive quality, compliance, and CARF-ready documentation practices


What You Bring to the Table

We’re looking for a strong clinical leader who can balance compassion with accountability.

Master’s Degree in Human Services or related field
Full or Provisional Licensure in North Carolina (LCSW, LCMHC, LMFT, etc.)
Minimum 1 year experience in mental health / CST or similar services
Leadership mindset with ability to supervise and develop staff
Strong documentation, time management, and clinical decision-making skills
Ability to thrive in both the field and office environments

Provisional? No problem — just be ready to obtain full licensure within 30 months.


Why You’ll Love This Role

This is not just a job — this is leadership with purpose.

You’re shaping clinical outcomes
You’re mentoring the next generation of clinicians
You’re making real impact in the Durham community
You’re part of a mission-driven organization that’s growing FAST


Schedule & Flexibility

Monday–Friday (8AM–5PM typical)
Some evenings/weekends/on-call (because real life happens)
Mix of office, field, and community-based work


The Pathways Difference

At Pathways to Life, we don’t just provide services—we change lives.

We value:
Integrity
Accountability
Clinical Excellence
Teamwork
Community Impact


Ready to Lead?

If you’re ready to step into a role where your leadership truly matters, we want to hear from you.

Apply today and take the next step in your clinical leadership journey!

About the Company

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Pathways to Life, Inc