The CSR role involves being the first point of contact for customers entering the Financial Center, offering a welcoming experience while handling transaction needs and identifying additional financial opportunities.
Job duties include representing the bank with integrity, providing accurate teller services at the window or drive-through, answering customer inquiries about products and services, balancing cash and adhering to cash control policies, and answering calls professionally.
Qualifications include a high school diploma or GED, with skills in basic computer use, excellent communication, stellar customer service, accuracy in money transactions, and ability to stand for long periods and lift up to 25 pounds.
The position emphasizes teamwork, adherence to procedures, and delivering exceptional customer service within an inclusive work environment.