Bar Code Labels and Equipment, Customer Experience, Customer Support/Service, Intrusion Detection Systems, Inventory Management, Operations Management, Parts Sales, Retail Operations
LOCATION
Cary, NC
POSTED
1 day ago
The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/ UTV and at times assist with the sale of parts and accessories. ESSENTIAL FUNCTIONS:Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers. Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner. Answers service, warranty and parts questions over the phone and in person. Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer. Affixes bar code labels to units received and updates lot location in IDS. Maintains unit inventory status communication in IDS and assists with physical inven...Specialist, CSR, Service Manager, Operations, Retail, Delivery, Management