Analysis Skills, Communication Skills, Customer Support/Service, Data Analysis, Data Entry, Housekeeping/Cleaning, Inventory Management, Inventory Reports, OSHA, Operating Systems, Order Management, Order Processing, Problem Solving Skills, Resolve Customer Issues, Shipping Documents, Shipping/Receiving, Team Player, Time Management, Warehouse Coordination, Warehousing
Hours are Monday-Friday 8am-4:30pm with occasional overtime.
Memphis, TN 38109
Starting pay is $18.50/hour.
Customer Service Representative: This position provides product/services information and resolves any emerging problems that our customer accounts might face with accuracy and efficiency.
Required abilities, job duties and responsibilities include, but are not limited to:
- Answering customer inquiries, resolving issues, and providing information about products and services through phone calls and/or emails.
- Email Etiquette: Should be analytical, customer service-oriented, and able to effectively communicate with customers effectively.
- Able to read, analyze, and interpret data and business documents
- Order management: Creating orders, managing customer accounts, and processing orders
- Warehouse coordination: Working with the warehouse team to ensure orders are processed accurately and on time, and to coordinate shipping.
- Data entry: Entering and managing customer information in a warehouse management system and operating systems.
- Inventory reconciliation: Reconciling inventory and reporting discrepancies to management
- Shipping and receiving: Processing and monitoring shipping and receiving documentation and transactions: Posting orders.
- Communication: Communicating with customers and co-workers in a professional manner
- Compliance: Complying with company policies and procedures
- Housekeeping: Keep desk areas clean from trash and debris. Clean any spills or leakages
- Able to arrive to work on time.
- If you happen to go to the warehouse floor, steel toes shoes are always worn on the warehouse floor. (OSHA standards)
Compensation / Pay Rate (Up to): $18.50 - $18.50P
Pridestaff
We make it all about you. Our focus is to “Consistently Provide Client Experiences Focused on What They Value Most”. We operate on three fundamental principles: exceptional client service, quality candidates, and a great marrying of the two. PrideStaff does this by tracking and measuring our performance in the following ways: 1) We track results We proudly follow the NetPromoter methodology by continually measuring, tracking & responding to feedback. In addition to industry-best NPS scores, we are consistently recognized with “best of the best in staffing” awards from the American Staffing Association. We are recognized in Forbes Magazine 2) We make it personal We don’t believe in cookie cutter solutions or that all clients are alike. We treat each Client and Candidate as the individuals that they are. 3) We build loyalty The core of PrideStaff’s success is relationships with candidates we place. Our candidates are crucial to delivering our Mission & they deserve to be treated fairly during the employment process. 4) We celebrate success PrideStaff has received the staffing industry’s highest honor for client service: the Best of Staffing award from Inavero, Inc., our industry's leading provider of independent client & job candidate surveys. This award is earned by fewer than 1% of the top firms in North America.
50 to 99 employees
Business Services - Other
https://www.pridestaff.com/