CSR/Account Manager

Position: Customer Service Representative
Position Type: Full-time
Industry: Distribution
Department: Customer Service
Pay rate: $20.00 per hour
Schedule: Monday to Friday, 7 AM to 4:30 PM
Jobsite Location: Miami Gardens, FL

The ideal candidate will act as an account manager, providing exceptional customer care and consistently exceeding expectations.
Customers from over 6,500 showrooms nationwide will contact you to place orders and verify inventory.
Key performance indicators and bonus structures are in place. And the position may transition to a hybrid or remote arrangement in the future.

Primary Duties & Responsibilities

• Strong communication skills, professionalism, and the ability to quickly learn new software and processes are essential. Requires handling 60-80 calls per day.
• Interact with customers by phone, addressing their needs and queries.