Cross Connection Control Specialist

Cross Connection Control Specialist

Salary

$90,428.52 - $109,915.52 Annually

Location

333 Civic Center Plaza, Tracy, CA

Job Type

Full Time

Department

Public Works

Opening Date

07/13/2026

Closing Date

7/31/2026 4:00 PM Pacific

FLSA

Non-Exempt

Bargaining Unit

TMMBU

• Description
• Benefits
• Questions

Description

Click here to learn more about the City of Tracy and here for the job announcement.

TENTATIVE RECRUITMENT SCHEDULE

Application Deadline: July 31, 2026 @ 4:00 PM

Oral Board Exam: WEEK OF AUGUST 10, 2026 (THIS STEP WILL ONLY BE SCHEDULED IF NEEDED)

Selection interview: WEEK OF AUGUST 17, 2026

ABOUT THE OPPORTUNITY

The ideal Cross Connection Control Specialist is a knowledgeable, detail-oriented professional committed to protecting public health and ensuring the safety of Tracys drinking water system. They are a confident leader who balances technical expertise, regulatory compliance, and team supervision while coordinating the Citys Cross Connection Control Program. The successful candidate is organized, analytical, and proactive, with the ability to interpret and apply evolving water regulations, oversee program operations, communicate effectively with a variety of stakeholders, and confidently use technology to support efficient program administration. Above all, they are committed to continuous improvement, operational excellence, and delivering safe, reliable water service to the Tracy community.

WHY CHOOSE CITY OF TRACY

The City of Tracy offers excellent pay, including 4% COLA increases in July 2027 and 2028. Employees approved to work a compressed work schedule also enjoy strong work-life balance through a 9/80 schedule, providing a three-day weekend every other week.

Our competitive benefits package includes fully covered HMO Medical, Dental and Vision for employee + family, generous vacation and sick leave, life insurance, optional 457(b) deferred compensation with a City match, and longevity pay. We proudly participate in CalPERS, with employees enrolled in either the 2% @ 55 or 2% @ 62 formula based on eligibility, with retirement calculated using a three-year final compensation average.

For a full overview of everything we offer, check out our Benefits section to learn more about the programs and support available to City of Tracy employees. Together, these benefits reflect our commitment to employee well-being, long-term stability, and rewarding career growth.

DEFINITION

Under general direction, coordinates and administers various day-to-day activities related to the Citys Cross Connection Control Program, including plans, schedules, assigns, reviews, and participates in the work of staff responsible for providing testing and certification of back-flow prevention assemblies; maintains the Citys backflow prevention device database; conducts cross-connection surveys and inspections to meet local and State requirements; oversee the testing of new mains in accordance with state requirements; provide technical and functional program support to the division; and performs related duties, as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general direction from assigned supervisory or management staff. Exercises supervision over assigned staff.

CLASS CHARACTERISTICS

This is a professional class that performs the full range of duties related to the day-to-day administration of the City's Cross Connection Control Program. The incumbent is designated as the Cross Connection Control Coordinator in accordance with the State Water Resource Control Board Cross Connection Control Handbook, and the City's ordinances and standards. Is also responsible for planning, organizing, supervising, reviewing, and evaluating the work of staff providing cross-connection support related to the Cross Connection Control Program and is expected to work independently and apply breadth and depth of knowledge in cross-connection and back-flow prevention procedures and regulations. Successful performance of the work requires the frequent use of tact, discretion, and independent judgment, knowledge of departmental and City activities, and extensive staff, public, and organizational contact. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Essential and Marginal Duties

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodation so that qualified employees can perform the essential functions of the job.

• Coordinate and administer the Citys Cross Connection Control Program.
• Manages, investigates, and documents all water quality customer complaints.
• Plans, organizes, assigns, supervises, and reviews the work of staff responsible for maintaining an annual backflow testing and maintenance schedule and monthly notification program; coordinating the testing, maintenance and repair of backflow prevention devices; communicating with testing contractors to investigate devices that have failed or have not been tested; issuing enforcement letters; and initiate water shut off procedures, as necessary.
• Participates in the development and implementation of goals, objectives, policies, and priorities for assigned services and programs; identifies resource needs; recommends and implements policies and procedures, including standard operating procedures.
• Evaluates employee performance, counsels employees, and effectively recommends initial disciplinary action; assists in selection and promotion.
• Trains staff in work and procedures and in the operation and use of backflow prevention devices; implements procedures and standards.
• Monitors operations and activities of assigned staff; recommends improvements and modifications and prepares various reports on operations and activities.
• Inspects work in progress and completed work of assigned employees for accuracy, proper work methods, techniques, and compliance with applicable standards and specifications.
• Identifies opportunities for improving service delivery methods and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
• Performs the most complex backflow and cross connection control duties and provides technical assistance to assigned staff.
• Monitors and controls supply and equipment; orders supplies and equipment as necessary; prepares documents for equipment procurement.
• Oversees and participates in assembling and compiling information for a variety of departmental, State mandated, and statistical reports, including verifying accuracy and completion of prevention assemblies, locations, inspections, and testing.
• Prepares and presents staff reports, presentations, and other necessary correspondence; participates in community meetings as necessary.
• Consult with, and explain cross connection control requirements, to property owners, managers, contractors, government agencies and the public.
• Maintain and administer the City of Tracy list of certified backflow assembly testers.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations related to cross connection control services; research emerging products and enhancements and their applicability to City needs.
• Provides general information regarding department policies, procedures, and regulations, including responding appropriately to complaints, requests for information, and requests for service in person and by telephone, forwarding written complaints against personnel, and coordinating work with other City departments.
• Performs other related duties as assigned.

Minimum Qualifications

KNOWLEDGE OF

• Principles and practices of employee supervision, including work planning, assignment, review and evaluation, discipline, and the training of staff in work procedures.
• Principles and practices of leadership.
• Applicable Federal, State and local laws, ordinances, regulations, and guidelines relevant to recycled water and cross-connection control regulations, including shut down tests.
• Operations, services, and activities of a cross-connection control program.
• Principles, practices, and techniques of cross-connections.
• Basic principles and practices of budget administration and accountability.
• Materials, methods, techniques, and terminology used in the implementation and enforcement of cross-connection control of potable and recycled water systems.
• Use, testing, and operation of backflow prevention devices.
• Business letter writing and the standard format for reports and correspondence.
• Business arithmetic and basic statistical techniques.
• Record keeping principles and procedures.
• Principles and practices of data collection and report preparation.
• Techniques for providing a high level of customer service effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination.
• Computers and software programs (e.g., Microsoft software packages) to conduct, compile, and/or generate documentation.

ABILITY TO

• Lead, implement, and administer a cross-connection program in accordance with the State Water Resource Control Board Cross Connection Control Handbook, and the City's ordinances and standards.
• Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner.
• Recommend and implement goals, objectives, policies, and procedures for providing cross-connection control program services and activities.
• Analyze, interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
• Identify problems, research and analyze relevant information, and develop and present recommendations and justification for solutions.
• Perform the most difficult back-flow prevention assemblies and operate related equipment, tools, and materials properly.
• Develop cost estimates for supplies, tools, and equipment.
• Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
• Prepare clear and concise reports, correspondence, procedures, and other written materials.
• Maintain accurate records and files of work performed.
• Make accurate arithmetic, financial, and statistical computations.
• Establish and maintain a variety of manual and computerized record keeping systems.
• Effectively representing the department and the City in meetings with governmental agencies; community groups; various business, professional, and regulatory organizations; and in meetings with individuals.
• Learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
• Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
• Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

EDUCATION AND EXPERIENCE

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Equivalent to an associate's degree with major course work in a related field such as natural resource or utility management, environmental science, biological or physical science, engineering, or planning, and three (3) years of increasingly responsible cross-connection control survey/inspection experience.

LICENSES AND CERTIFICATIONS

• Possession of, or the ability to obtain, a valid Class C California driver's license upon appointment.
• May be required to complete National Incident Management System (NIMS) Training.
• Possession of a Backflow Prevention Assembly General Tester Certificate from the American Water Works Association is required at time of application.
• Possession of a Cross Connection Control Specialist Certificate from the American Water Works Association is required at time of application.
• Possession and continued maintenance of a Grade D1 Water Distribution Operator Certificate from the State Water Resources Control Board is required within six (6) months of hire.

Additional Information

PHYSICAL DEMANDS

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 50 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

N/A

DISASTER SERVICE WORKER

All City of Tracy employees are, by State and Federal law, Disaster Service Workers. The roles and responsibilities for Disaster Service Workers are authorized by the California Emergency Services Act and are defined in the California Labor Code. In the event of a declaration of emergency, any employee of the City may be assigned to perform activities which promote the protection of public health and safety or the preservation of lives and property. Such assignments may require service at locations, times, and under conditions that are significantly different than the normal work assignments and may continue into the recovery phase of the emergency. If a "Local Emergency" is declared during the employee's shift, employees will be expected to remain at work to respond to the emergency needs of the community. If a "Local Emergency" is declared outside of the employee's shift, employees must make every effort to contact their direct supervisor or department head to obtain reporting instructions as Disaster Service Workers.

GENERAL INFORMATION

All applications and supplemental questionnaires will be reviewed for minimum qualifications. A fully completed application is required; a résumé does not replace the information required on the employment application, including work history. Applications listing "see résumé," lacking clear employment information, or providing insufficient detail to evaluate minimum qualifications will not be considered. Missing information cannot be assumed.

For some recruitments, a limited number of the most highly qualified applicants will be invited to participate in the examination process, which may include an oral panel interview, written exercise, practical skills demonstration, or a combination of these components.

An employment list will be established for candidates who pass the examination process. Current and future vacancies may be filled from this list. The list will remain active for at least one year, with the possibility of extension in six-month increments. When vacancies occur, eligible candidates may be contacted by the hiring department for additional interviews. The City has the ability to declare a list invalid if no qualified candidates are selected from the employment list, if this occurs candidates will be notified.

All notices and correspondence will be sent via email only. No paper notices will be mailed. It is the applicant's responsibility to ensure their email address is accurate and capable of receiving messages. Emails will come from NEOGOV.COM, which may be filtered into spam/junk folders depending on your email provider.

PRE-EMPLOYMENT REQUIREMENTS

Prior to hire, candidates must successfully complete a pre-employment process, which may include a reference check, DOJ/FBI fingerprinting, credit check, physical examination, and drug test.

RECRUITMENT ACCOMMODATIONS

Accommodations may be made for disabilities and religious convictions. Applicants requiring testing accommodations must submit the Request for Reasonable Accommodations Form to the Human Resources Analyst by phone or email prior to the test date.

DISCLAIMER

The City of Tracy is an equal opportunity employer. Equal employment opportunity applies to all aspects of personnel policy and practice, including recruitment, hiring, development, advancement, and treatment of employees, to the extent permitted by law.

The City of Tracy reserves the right to revise the examination plan described in this flyer at any time to better meet organizational needs.

The City of Tracy is proud to offer a comprehensive benefits package designed to support the health, well-being, and financial security of our employees and their families. From medical coverage and retirement plans to wellness programs and professional development opportunities, our benefits reflect our commitment to a thriving workforce.

For a detailed summary of all available benefits, please visit the TMMBU Benefits Summary and the Memorandum of Understanding between the City of Tracy and Tracy Mid-Managers Bargaining Unit.

01

Do you currently possess a valid California Class C Drivers License?

• Yes
• No

02

Please select your highest level of education.

• High School Diploma or GED
• Some college coursework
• Associates Degree
• Bachelors Degree
• Masters Degree
• Other

03

Please select the number of years of increasingly responsible experience in cross-connection control survey/inspection.

• No experience
• Less than 3 years
• 3 to 5 years
• More than 6 years

04

Do you possess a valid Backflow Prevention Assembly General Tester Certificate issued by the American Water Works Association (AWWA)? This certification is required at the time of application. A copy of your certificate must be uploaded with your application.

• Yes
• No

05

Do you possess a valid Cross-Connection Control Specialist Certificate issued by the American Water Works Association (AWWA)? This certification is required at the time of application. A copy of your certificate must be uploaded with your application.

• Yes
• No

06

Do you possess a Grade D1 Water Distribution Operator Certificate from the State Water Resources Control Board? A copy of your certificate should be uploaded with your application.

• Yes
• No

07

Do you understand that if you do not possess a Grade D1 Water Distribution Operator Certificate from the State Water Resources Control Board, one is required within six (6) months of hire.

• Yes, I understand

Required Question

Employer City of Tracy

Address 333 Civic Center Plaza

Tracy, California, 95376

Phone 209-831-6150

209-831-6158

Website http://www.cityoftracy.org