Case Management, Clinical Competency, Corrective Action, Customer Support/Service, Documentation, Nursing, Process Management, Risk, Safety/Work Safety, Social Work, Trend Analysis
LOCATION
Various, PA
POSTED
3 days ago
Summary:
Work Mode: Remote - PA (need to have PA Licensure)
SHIFT: Mon - Fri 8am-5pm ET
Duration: 3 months, potential to extend or convert
Responsibilities:
Upon receipt of new case assignment, confirm eligibility and validate event qualifies for reporting
Review historical events and determine if Trend Analysis is required
Maintain internal documentation regarding investigation process status
Collaborate and support Service Coordinators with investigation process
Maintain open case volume and evaluate open cases for potential closure
Closure of event may be completed when the following criteria are met: Actions taken to secure the health and safety of the participant; Measures taken to prevent or mitigate recurrence of the critical incident, including appropriate referrals; changes made to the Person-Centered Service Plan as a result of the incident
No further action is required when the following conditions are satisfied: The facts and sequence of events is outlined with sufficient detail; Preventative action is implemented and documented; The participant is not placed at any additional risk
Requirements:
Must have at least two years of experience and knowledge of waiver processes
Background in the field of Nursing, Social Work, and Case Management is preferred
Preferred Skills:
Clinical licensure is preferred but is not required
Clinical experience in lieu of licensure will be considered