Critical Facilities Manager (SJC)

About the role

The Critical Facility Manager (CFM) is the senior on-site leader responsible for the safe, reliable, and efficient operation of a data center, ensuring 100% uptime for all critical infrastructure. Reporting to the VP of Critical Operations, the CFM oversees electrical, mechanical, and fire/life safety systems, leads preventive and corrective maintenance efforts, manages emergency response activities, and serves as the primary liaison for customers and third-party vendors.

This is a fully on-site role supporting a 24/7/365 mission-critical environment and requires strong technical expertise, leadership, project management, and operational decision-making skills.

What you'll do

The CFM directs, trains, and supports site Operations Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems. This role requires the support of a facility that operates 24/7, 365 days a year and is not eligible for remote or hybrid work.  

Qualifications

• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center. 
• Operate independently with limited direct management. 
• Act as an escalation point for all facilities-related issues within the data center, escalating to the VP of Critical Operations as needed. 
• Perform root cause analysis of equipment failures. 
• Troubleshoot and report of facility and data sever-level events within internal SLA. 
• Create and deploy new standard practices for Critical Operations Technicians, Chief Engineers, Facility Managers and vendor support teams. 
• Provide training and guidance to Critical Operations Technicians 
• Ensure all safety procedures are adhered to by vendor and PDC employees. 
• Communicate complex technical information to a non-technical audience 

Benefits

• Competitive salary range and performance bonus program
• 401k fully vested upon enrollment, up to a 4% employer match
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
• Paid Time Off + Sick time

Applications will be accepted on an ongoing basis.
 
Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.

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