Critical Facilities Engineer

Required Skills & Experience

• Experience working with mission‑critical or industrial facility systems (data centers, utilities, manufacturing, healthcare, or large commercial environments).
• Ability to read and interpret technical documentation such as one‑lines, schematics, P&IDs, mechanical drawings, and sequences of operation.
• Working knowledge in at least one core domain:
  • Electrical: switchgear, UPS, generators, grounding, power distribution 
  • Mechanical/HVAC: chilled water, DX, CRAH/CRAC, pumps, cooling towers 
  • General: integrated facility operations across electrical, mechanical, and controls Strong troubleshooting and diagnostic skills with experience supporting incident response, maintenance, or commissioning. 
•  Ability to follow procedures, work safely, and operate effectively in time‑sensitive or high‑risk environments.
• Understanding of safe work practices, including LOTO, arc‑flash awareness, PPE, and general industrial safety.
• Clear communication of technical issues and risks, with strong ownership, accountability, and sound operational judgment.

Critical Facilities Engineer 1 – Entry Level Technician

• Entry-level facilities professional with critical facilities experience required, such as data centers, hospitals, manufacturing plants, utility environments, or other mission-critical infrastructure.
• Possesses foundational knowledge of mechanical, electrical, and plumbing (MEP) systems.
• May come from a technical school, trade program, military background, or early-career critical facilities role.
• Performs routine maintenance, inspections, and operational tasks under the guidance of senior technicians.
• Developing troubleshooting skills while learning critical infrastructure systems, equipment redundancy, and data center operations.
• Requires close supervision and structured training but demonstrates the aptitude to grow into independent operational responsibilities.
   

Critical Facilities Engineer 2 – Intermediate Technician

• Able to work independently with limited oversight in day-to-day operations.
• Typically has several years of critical facilities experience or 1–2 years supporting data center environments.
• Demonstrates working knowledge of electrical distribution, HVAC/cooling systems, generators, UPS systems, and building controls.
• Performs troubleshooting, maintenance, and incident response activities with confidence.
• Understands system interdependencies and can communicate technical issues effectively.
• Should be able to clearly explain the critical environments and infrastructure systems they have supported.
   

Critical Facilities Engineer 3 – Senior Technician / Lead Technician

• Advanced-level technician with extensive critical facilities or data center operations experience.
• Often serves as an Assistant Chief Engineer (ACE), Lead Technician, or similar leadership role.
• Proven experience mentoring, training, and guiding junior technicians and engineers.
• Leads complex troubleshooting events, root cause analysis efforts, and operational risk assessments.
• Provides technical direction during maintenance activities, outages, commissioning efforts, and system upgrades.
• Strong combination of hands-on technical expertise and leadership capabilities.
• Trusted to make operational decisions, coordinate cross-functional teams, and drive best practices across the facility.
• May oversee PM programs, vendor coordination, and shift-level operational execution while remaining technically hands-on.