Crisis Clinician II- Night Shift (Safe Harbor Behavioral Health

    Highlights

    Licensure, Certifications, and Clearances: Appl Suicide Intrvn Skls TrnAct 126 Child Abuse Reporting OR Act 31 Clearance (Must be obtained within 90 days of hire or transfer. Serving as Erie County's 24/7 crisis hotline operator as well as community crisis responder since 1993, Crisis Services offers phone, mobile and walk-in services to individuals of all ages.

    Numbers & Facts

    LocationErie, PA

    Description

    Are you looking for a rewarding career with growth opportunities?

    UPMC Western Behavioral Health at Safe Harbor is looking for a passionate Crisis Clinician II to join our team at Crisis Services!

    Serving as Erie County's 24/7 crisis hotline operator as well as community crisis responder since 1993, Crisis Services offers phone, mobile and walk-in services to individuals of all ages. In addition to providing comprehensive crisis interventions, Crisis Services is also a part of the 988 Suicide and Crisis Lifeline.

    Under the direction of the Crisis Program Director, as a Crisis Clinician II, you will provide clinical services to individuals experiencing a self-identified crisis. Your primary responsibilities include answering phones, obtaining clinical information, responding to crisis situations in the community, and documenting all related activities. In addition, you will serve as a leader within the department as a shift supervisor. In this role, you will oversee day-to-day operations and review documentation to ensure quality assurance standards are met.

    Key Information:

    • Work Hours: Night Shift- 11p-9a, 4-day work week. Some holidays and weekends required.
    • Location: 2560 West 12th Street, Erie, PA
    • Parking: On-site parking is provided at no cost
    • Dress Code: Business casual attire

    While crisis work is challenging, it's deeply rewarding-and our team-building committee promotes staff wellness, connection, and a positive work culture. Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being. To further invest in your future, we are excited to offer a sign-on bonus of up to $5,000! If you're passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!

    Responsibilities:

    • Conduct crisis assessments, provide counseling, and manage acute situations across community/office settings

    • Deliver follow-up support (phone/mobile, develop crisis plans, and coordinate appropriate referrals

    • Utilize motivational interviewing and other techniques to promote stability and positive outcomes

    • Maintain documentation standards, complete paperwork, and track follow-up services for quality care

    • Navigate insurance processes and secure authorizations as needed

    • Lead team operations, support staff onboarding, and collaborate in interdisciplinary activities

    • Bachelor's Degree in Psychology, Counseling or Social Work WITH two years mental health direct care experience WITH one year crisis experience

    • OR Master's Degree in Psychology, Counseling or Social Work WITH two years clinical experience.

    • Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience

    • Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments.

    • Experience in mental health crisis intervention, case management, or in-home therapy preferred.

    • Excellent, recovery-oriented interpersonal relations

    ATTENTION: BACHELORS/MASTERS TRANSCRIPTS MUST BE ATTACHED FOR CONSIDERATION.

    Licensure, Certifications, and Clearances:

    Appl Suicide Intrvn Skls TrnAct 126 Child Abuse Reporting OR Act 31 Clearance (Must be obtained within 90 days of hire or transfer

    • Cardiopulmonary Resuscitation (CPR
    • Comprehensive Crisis Management (CCMC
    • Driver's License
    • Act 31 Child Abuse Reporting with renewal
    • Act 33 with renewal
    • Act 34 with renewal
    • Act 73 FBI Clearance with renewal

    UPMC is an Equal Opportunity Employer/Disability/Veteran

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