Crew Leader (Fort Bragg location)

Brightview

Raleigh, NC

JOB DETAILS
SKILLS
Color Management, Corporate Policies, Customer Satisfaction, Customer Support/Service, Driver's License, Electricity, Equipment Maintenance/Repair, Lift/Move 40 Pounds, Loading/Unloading, Operational Communications, Operations Management, Preventative Maintenance, Quality Metrics, Resolve Customer Issues, Service Delivery, Team Lead/Manager
LOCATION
Raleigh, NC
POSTED
1 day ago

Crew Leader (Fort Bragg Location)

The Best Teams are Created and Maintained Here.

Job Summary

  • The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2–5 team members to ensure tasks are completed safely, efficiently, and to BrightView's quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.

Duties and Responsibilities:

  • Maintain a schedule and ensure service expectations are met
  • Surface customer problems or concerns and report back to Operations Manager
  • Assist in resolving issues with customer service when needed
  • Ensure work is performed safely and in accordance with company policies
  • Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded
  • Deliver services as specified on client sites
  • Work to identify more efficient ways to perform work
  • Coordinate service execution with Operations Manager
  • Oversee day-to-day site operations and delegate work to crew team members
  • Provide Operations Manager feedback on crew member(s)
  • Work with Operations Manager, helping to develop and train crew members
  • Ensure equipment preventative maintenance is performed as needed and equipment is in good working order
  • Participate in branch meetings as directed
  • Accurately capture and turn in crew time logs through electronic time capture (ETC)
  • Log equipment usage and maintenance cycles

Education and Experience:

  • BrightView Equipment certifications
  • Experience in a landscape-related field
  • Demonstrated leadership among the team and with peers
  • Valid Driver License

Physical Demands/Requirements:

  • Ability to lift and carry 40 lbs. (mulch, fertilizer, etc.)
  • Ability to load/unload burlaps with plant cuttings onto trailer (up to 50 lbs.)
  • Ability to bend, stoop, and twist continuously throughout the day

Work Environment:

  • Work in/or about situations near direct automotive traffic
  • Work near or about natural bodies of water
  • Ability to work in extreme conditions – temperatures may exceed 100 degrees Fahrenheit
  • Ability to work in direct sunlight for extended periods of time
  • Work outdoors in moderate to extreme heat in dry/humid near automotive traffic, natural bodies of water, fumes, dust, mechanical/electrical hazards, and direct sunlight.
  • Requires protective clothing and personal devices: Eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots

BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer.

This job description is subject to change at any time.

About the Company

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Brightview