Crew Leader
Job Summary
The Crew Leader is responsible for overseeing landscape operations at client sites, managing a crew of 2-5 team members to ensure tasks are completed safely, efficiently, and to BrightViews quality standards. This role involves supervising a variety of service lines, including basic landscape maintenance, installation, and supportive services such as irrigation, seasonal color management, and chemical applications. The Crew Leader plays a key role in maintaining client satisfaction through effective team leadership and high-quality service delivery.
Duties and Responsibilities
• Maintain a schedule and ensure service expectations are met • Surface customer problems or concerns and report back to Operations Manager • Assist in resolving issues with customer service when needed • Ensure work is performed safely and in accordance with company policies • Communicate regularly with Operations Manager to ensure client needs and expectations are consistently met or exceeded • Deliver services as specified on client sites • Work to identify more efficient ways to perform work • Coordinate service execution with Operations Manager • Oversee day-to-day site operations and delegate work to crew team members • Provide Operations Manager feedback on crew members • Work with Operations Manager helping to develop and train crew members • Ensure equipment preventative maintenance is performed as needed and equipment is in good working order • Participate in branch meetings as directed • Accurately capture and turn in crew time logs through electronic time capture ETC • Log equipment usage and maintenance cycles
Requirements
• BrightView Equipment certifications • Experience in a landscape-related field • Demonstrated leadership among the team and with peers • Valid Driver License
Physical Demands
• Ability to lift and carry 40 lbs. mulch, fertilizer, etc. • Ability to load/unload burlaps with plant cuttings onto trailer up to 50 lbs. • Ability to bend, stoop, and twist continuously throughout the day • Work in or about situations near direct automotive traffic • Work near or about natural bodies of water • Ability to work in extreme conditions - temperatures may exceed 100 degrees Fahrenheit • Ability to work in direct sunlight for extended periods of time • Work outdoors in moderate to extreme heat in dry, humid, near automotive traffic, natural bodies of water, fumes, dust, mechanical, electrical hazards, and direct sunlight • Requires protective clothing and personal devices, including eye protection, safety vest, gloves, hard hat, earplugs, long-sleeved shirts, and work boots
About BrightView
BrightView Landscapes LLC is an Equal Opportunity and E-Verify Employer. This job description is subject to change at any time. BrightView offers a suite of health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process.
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