Credit Director

QXO, Inc. (NYSE: QXO) is the largest publicly traded distributor of roofing, waterproofing, and related products, and the second largest publicly traded distributor of lumber and building materials in North America. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenues within the next decade through accretive acquisitions and organic growth.

QXO is seeking a Credit Director to lead credit strategy, risk management, and accounts receivable performance while supporting profitable business growth. This role will oversee a team of Credit Managers, partner closely with Sales and customers, and drive disciplined credit decision-making across a growing portfolio. The ideal candidate brings strong leadership experience, commercial acumen, and a proven ability to balance risk management with customer-focused growth initiatives.

• Partner closely with Sales and key customers to support revenue growth while maintaining disciplined credit risk management
• Serve as a senior, client-facing leader—building relationships with strategic accounts and resolving complex credit issues
• Establish and execute credit strategies, policies, and procedures that balance risk and growth
• Lead, coach, and develop a team of Credit Managers, ensuring strong performance, consistency, and alignment with company goals
• Oversee credit underwriting decisions, including large or complex transactions and exceptions to policy
• Monitor and manage overall accounts receivable performance, including DSO, delinquency trends, and bad debt
• Drive proactive risk assessment and ensure timely updates to customer credit profiles
• Lead negotiations on high-risk or delinquent accounts to minimize losses and preserve customer relationships
• Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities
• Deliver regular reporting and insights to senior leadership on credit performance, risk exposure, and portfolio health
• Partner cross-functionally with Finance, Sales, Operations, and Legal to support scalable growth
• Champion process improvements, systems enhancements, and best practices across the credit function

• 10+ years of progressive experience in credit, collections, or financial risk management
• Proven leadership experience managing and developing high-performing teams (including managing managers)
• Strong business acumen with the ability to balance risk management and commercial growth objectives
• Excellent interpersonal and communication skills, with a demonstrated ability to influence both internal stakeholders and external customers
• Experience working in a client-facing capacity and partnering closely with Sales teams
• Deep understanding of accounts receivable management, credit underwriting, and risk assessment
• Experience in manufacturing, retail, construction or related industry a plus
• Working knowledge of accounting and finance principles; familiarity with lien and bond processes is a plus
• Strong analytical, negotiation, and problem-solving skills
• Proficiency in Microsoft Office Suite and credit/ERP systems
• Bachelor’s degree in Business, Finance, or a related field preferred
• Willingness to travel occasionally for customer and business needs

• 401(k) with employer match  
• Medical, dental, and vision insurance 
• PTO, company holidays, and parental leave 
• Paid training and certifications 
• Legal assistance and identity protection 
• Pet insurance 
• Employee assistance program (EAP) 

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.