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Credit Collections Coordinator

Kforce Inc.

El Segundo, CA

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JOB DETAILS
SALARY
$30–$34
SKILLS
Accounting, Accounts Receivable, Analysis Skills, Artificial Intelligence (AI), Billing, Communication Skills, Corporate Compliance, Corporate Policies, Credit Analysis, Credit Risk, Credit and Collections, Customer Relations, Customer Support/Service, Data Analysis, Decision Support, Detail Oriented, Documentation, ERP (Enterprise Resource Planning), Finance, Financial Analysis, Financial Risk Management, Financial Systems, Legal, Microsoft Office, Microsoft Product Family, Multitasking, Negotiation Skills, Organizational Skills, Past Due Accounts, Portfolio Analysis, Problem Solving Skills, Process Improvement, Productivity Management, Reconciliation, Risk Analysis, SAP, Short Messaging Service (SMS), Time Management, Training Program, Trend Analysis
LOCATION
El Segundo, CA
POSTED
3 days ago
Kforce has a client that is seeking a Credit Collections Coordinator in El Segundo, CA. Summary: The Credit & Collections Coordinator is responsible for managing a portfolio of customer accounts to ensure timely collection of outstanding receivables, accurate account reconciliation, and compliance with company policies. This role focuses on maximizing cash collections, minimizing bad debt, and achieving departmental performance goals. Key Responsibilities:
  • Manage assigned customer accounts and collect outstanding balances while reducing write-offs and delinquent accounts
  • Proactively contact customers regarding past-due invoices and maintain consistent follow-up efforts
  • Document all collection activities and customer interactions accurately
  • Resolve collection issues, disputes, billing discrepancies, unapplied payments, and account reconciliations by collaborating with internal teams and escalating issues when necessary
  • Process account adjustments, credit line reviews, order holds/releases, customer refunds, and payment-related inquiries
  • Escalate delinquent or inactive accounts according to established procedures and assist with third-party collections and write-off documentation
  • Generate, review, and analyze portfolio reports to identify trends, risks, and collection opportunities
  • Distribute customer invoices and statements and manage inbound and outbound customer communications via phone and email
  • Build and maintain strong relationships with customers and internal business partners
  • Participate in process improvement initiatives, training programs, special projects, and other collection-related activities
  • Crosstrain with team members to provide coverage and support across customer portfolios

Requirements:

  • Bachelor's degree in Finance, Accounting, Business, or a related field preferred; Equivalent combination of education and relevant work experience will be considered
  • 5+ years of experience in credit, collections, or accounts receivable
  • Experience working with SAP or a similar ERP system; ability to quickly learn SAP FSCM preferred
  • Strong customer service, negotiation, and relationship-building skills
  • Excellent communication, organizational, analytical, and problem-solving abilities
  • Proficiency with Microsoft Office applications, particularly Excel, and experience using financial or intercompany systems
  • Detail-oriented with a strong sense of urgency and ability to manage multiple priorities in a fast-paced environment
Preferred:
  • Experience leveraging AI tools, including Microsoft Copilot, to improve productivity and workflows
  • Knowledge of credit risk management and financial statement analysis
  • Data analytics skills with the ability to interpret trends and support decision-making

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


About the Company

K

Kforce Inc.

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Financial Services
FOUNDED
1962
WEBSITE
http://www.kforce.com/