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Credit Assistant (Customer Service & Accounts Support)

K&R Staffing HR Consulting

Saraland, Saraland

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Call Volume, Card Processing, Cash Management, Communication Skills, Computer Skills, Credit and Collections, Customer Relations, Customer Support/Service, Data Quality, Delivery Management, Dental Insurance, Detail Oriented, Develop and Maintain Customers, Documentation, High School Diploma, Mathematics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Past Due Accounts, Prepare Correspondence, Reconciliation, Team Player, Typing, Vision Plan
LOCATION
Saraland, Saraland
POSTED
30+ days ago
We are currently hiring a Credit Assistant to support a fast-paced credit and customer service team. This role is ideal for someone who is detail-oriented, organized, and comfortable handling a high volume of calls and account activity.

  • Answer and manage a high volume of incoming calls professionally
  • Assist customers with account questions, payments, billing, and order status
  • Process and manage Cash Before Delivery (CBD) orders and accounts
  • Enter and maintain accurate customer account information
  • Support credit team with documentation, references, and reporting
  • Assist with collections on past-due accounts (phone and email)
  • Process payments, including credit card transactions
  • Research and resolve account discrepancies and order issues
  • Prepare correspondence, documents, and general administrative support


  • If you’re dependable, detail-driven, and ready to contribute to a busy team, we’d love to hear from you. Apply today!

Requirements

  • High school diploma or equivalent
  • Typing speed of 40+ WPM
  • Strong customer service and communication skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Basic computer skills (Microsoft Word, Excel, Outlook, internet navigation)
  • Strong attention to detail and accuracy
  • Ability to remain professional when handling difficult conversations
  • Effective memo and letter writing
  • Mathematical, spelling and accuracy aptitude


Benefits

Why You’ll Like This Role

  • Stable, full-time opportunity
  • Team-oriented environment
  • Variety of administrative and customer-facing responsibilities
  • Opportunity to grow within a professional office setting

Benefits Offered

  • 401(k) with company match
  • Health, dental, and vision insurance
  • Life insurance
  • Paid time off


About the Company

K

K&R Staffing HR Consulting