Credit and Collections Representative

Credit & Collections Representative

Build relationships. Make an impact. Anderson Trucking Service—Jacksonville, Florida

Do you enjoy solving puzzles, working with numbers, and turning tricky situations into wins? ATS is looking for a Credit & Collections Representative who brings confidence, curiosity, and a can-do attitude to our finance team. If you’re energized by collaboration, customer interaction, and keeping things running smoothly behind the scenes—this could be your next great role!

What You’ll Be Doing

• Connect with customers by phone and email to resolve past-due balances and billing questions
• Investigate and solve invoice discrepancies, short pays, and credit disputes
• Evaluate customer creditworthiness using credit reports and risk tools
• Set up and manage special billing requirements and customer portals
• Keep detailed, accurate records of all customer and collection activity
• Monitor third-party payment systems and update internal records
• Support cross-functional teams and help keep customers in good standing

What Makes You a Great Fit

• 2+ years of experience in credit, collections, accounting, or a related field
• Associate degree in Business, Accounting, or Finance preferred (but not required)
• Organized, detail-oriented, and analytical mindset
• Self-motivated and comfortable juggling multiple priorities
• Team-oriented with a positive attitude and flexible approach
• High integrity and ability to maintain confidentiality
• Proficiency in Microsoft Word, Excel, and Outlook

What's in it for YOU?

• Competitive wage
• Comprehensive benefits: health, dental, vision, long & short-term disability, 401(k), PTO, plus more!
• Tools, technology, and support
• Ongoing professional training & development
• Opportunities for career growth enterprise wide in a forward-thinking organization!

Apply now and bring your skills to our team. We're committed to your growth and development as we work together to achieve our goals. Join us and be part of our journey towards excellence!

Compensation & Benefits

• The anticipated hourly pay range for this position begins at $21.00 - $23.50 per hour.   Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic as compared to others doing substantially similar work. 
• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.

About ATS - Succeed today. Grow tomorrow.

Founded in 1955, Anderson Trucking Service, Inc. (ATS) is a leading global transportation and logistics company.  We are growing our Jacksonville, Florida office with over 70 years of experience behind us, ATS has expanded into a powerful community of professional drivers, and dedicated employees who keep our mission moving forward.

At ATS, our core values of integrity, determination, responsibility, innovation, and excellence are the foundation of everything we do, including our approach to employee development. We believe in investing in our people, rewarding hard work and ambition with real opportunities to advance in your career. If you're looking for a fulfilling career path instead of "just a job," ATS could be the place for you.