Job Description
- Work closely with sales, customer service, tax teams and commercial finance director to ensure account issues are resolved.
- Work with customers assigned to your portfolio to secure timely payment of invoices.
- Participate in tracking and trending of internal process issues to drive continuous improvement and streamline collections.
- Deduction resolution:
o Gather necessary information PO/POD's, quotes, collection notes.o Work closely with the individuals responsible for determining outcome.
- Assist with account set-up as needed.
- Gather necessary information to complete scheduled credit limit reviews as needed.
- Manage Team in-box as needed.
- Review/Release Orders on Credit Hold as needed.
- Follow and maintain the visions outlined in the team Value/Culture Statement.
Education Required
High School Diploma or equivalent
Education Desired
Associate degree
Field Of Study
Accounting or Finance
Skills & Experience
Work Experience Required
At least 2 years' relevant experience required.
Knowledge, Skills, Or Abilities Desired
- Knowledge of credit/collection processes, tools, and strategies
- Excellent communication, time management, organizational and critical thinking skills
- Detail oriented
- SAP experience preferred
- Strong negotiation skills
- Efficient in Microsoft Excel, Outlook, and Word
