The Credit & Collections Analyst supports accounts receivable by managing collections, resolving disputes, and maintaining customer relationships. They perform debt collection activities via calls and emails, monitor overdue balances, analyze collection issues, and ensure timely recovery aligned with company policies. The role requires strong communication, organization, and independence, with experience in B2B collections, Salesforce, and a shared service environment preferred. Responsibilities include reporting past dues, reconciling balances, and collaborating with internal teams. Qualifications include a high school diploma, excellent communication skills, proficiency in Excel, and the ability to work in a fast-paced, multinational setting. The position offers comprehensive benefits and opportunities for professional growth, emphasizing confidentiality and adherence to processes. The role may involve additional duties as needed and is subject to organizational changes.