Hajoca Corporation is one of the country’s largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of “Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its history, Hajoca has played an active role in shaping advances in plumbing. However, we attribute our success to two simple truths; a unique business philosophy and talented people. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Haines, Jones & Cadbury (HJC), a division of Hajoca, is a national construction material supplier. HJC specializes in providing comprehensive construction material packages to major retail chains from coast-to-coast for new construction and remodel projects.
HJC is looking for a Credit Administrator at their Bentonville, AR office.
Are you passionate about customer service? Are you detail oriented and mathematically inclined? Are you careful and discreet when handling sensitive information? If so, then we’d like you to join our dedicated team as a Credit Administrator.
About the Role:
You will:
Handle all aspects of the credit and collections process for an assigned base of accounts.
Prepare credit approval packages for submitted applications, annual review, job accounts and credit line increases.
Promptly respond to reference requests on existing customers.
Assist in collateral issues.
Keep detailed electronic notes for each customer interaction, ensuring comprehensive tracking of communication and follow-up actions.
Review and approve credit lines and job accounts up to $10,000, assessing risk and creditworthiness as part of the decision-making process.
Conduct collection calls on overdue accounts to manage and reduce the aging portfolio effectively as needed.
Successfully complete required safety and compliance training programs as assigned.
About You:
1 or more years of experience in customer service
Our ideal candidate will also:
Have proficiency in Eclipse software.
Be able to achieve and maintain an understanding of the credit laws utilized to collect Accounts Receivable i.e. lien laws, payment bonds, Miller Act, Little Miller Acts, promissory notes, letters of credit, joint checks.
Effectively use Microsoft Office software to communicate via email, to review reports and documents.
Possess strong written and verbal communication skills.
Possess a high level of accuracy and attention to detail.
Be able to build and maintain a positive working relationship with customers, vendors, and co-workers.
Have excellent organizational skills and be able to prioritize work projects and multi-task.
Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
#MON
The benefits of working with us:
Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
*Please note that benefit offerings may differ for teammates employed through an intern program.
EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer/Veterans/Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
Background Screening Statement
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, and successful completion of a criminal background investigation subject to any federal, state and local laws.
In 1858, one enterprising individual invested his life savings of $200 to start a business grinding key stops for plumbers in Philadelphia. More than 150 continuous years of service later, that business is known as Hajoca Corporation. Hajoca has a robust history of helping to shape advances in plumbing. But we attribute our success to two simple truths - a unique business philosophy and talented people.
Hajoca blends the clout of a large company with the opportunity of a small one. We understand that tastes and styles are different from place to place, so a "one size fits all" approach does not work. Our businesses have the freedom to operate like any local company and our managers conduct themselves with the focus and passion of business owners, right down to the products they carry and the people they hire.
Entrepreneurs welcome...and sought.
Good customer service means quality of work; exceptional customer service means quality of people. Members of our team are enthusiastic, driven to excel and singly steadfast in their commitment to service, integrity and reliability. They're also your neighbors and friends. They understand your unique needs because they've lived in your community for years.
Our locations are called Profit Centers and not branches, reflecting this independence. Our teammates have the opportunity to take home a share of the profits made in their Profit Center. Our decentralized culture gives each Profit Center Manager the same high degree of responsibility, autonomy, and accountability as an owner.
The National Support Centers in Lafayette Hill, PA, and Baton Rouge, LA, are dedicated to enabling the success of our Profit Centers. Teammates at these locations and throughout the US provide services that are essential for our Profit Center Managers to have a playing field on which they can succeed through their own efforts and ideas.
The company will continue to grow and prosper because our fundamental business philosophy works: emphasis on entrepreneurial spirit, expert knowledge, strong incentives for our teammates, and devotion to Hajoca’s proven business principles.