Credentialing Supervisor (Remote)

Overview

LEARN Behavioral is a national organization made up of dedicated and caring individuals with the sole purpose of nurturing children with autism and special needs to lead resilient and fulfilling lives. We specialize in contemporary, evidence based applied behavior analysis to deliver personalized treatment plans, backed by 20 years of clinical insights. We are proud to be a part of each family's journey and share in the experience of finding success for every child, and family, in our care. If you share a similar passion for nurturing and empowering the success of others, along with the opportunity to have an impact on the lives of others, we are eager to connect with you!

The Credentialing Supervisor is responsible for overseeing and managing the credentialing process for healthcare professionals within the organization. This role ensures that all credentialing and privileging activities comply with regulatory, accreditation, and organizational standards. The Credentialing Supervisor will lead the credentialing team, develop and implement credentialing policies, and work collaboratively with internal and external stakeholders to support the delivery of high-quality care and maintain the integrity of the credentialing system.

This is a full-time remote opportunity. Salary starting at $70,000/annual.

Responsibilities

• Supervise day to day operations of credentialing staff

• Meet with team members one to one and in a group

• Provide performance feedback

• Monitor team KPIs and trackers to ensure all provider credentialing is completed accurately and timely

• Assist with assignment efforts

• Determine and document credentialing requirements for new payors as LEARN enters into new contracts and provide feedback and support the development of new processes to allow for more efficient workflows

• Collaborate with compliance department on audits and adjust internal processes based on audit outcomes

Qualifications

• High School Diploma; Bachelor's degree preferred.
• 4 years in a credentialing related capacity.
• Experience working in the autism field or with individuals with developmental disabilities is preferred but not required.
• This role supervises one or more individual contributors.

Job Specific

• Excellent communication and interpersonal skills
• Active listening skills. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Demonstrated ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines effectively.
• The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• The ability to apply general rules to specific problems to produce answers that make sense.

Essential Behaviors

• Attention to detail: Job requires being careful about detail and thorough in completing work tasks.
• Dependability: Job requires being reliable, responsible, and dependable, and fulfilling obligations.
• Excellence: Job requires continuously striving for excellence.
• Persistence: Job requires persistence in the face of obstacles.
• Cooperation/Partnership: Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Analytical Thinking: Job requires analyzing information and using logic to address work-related issues and problems.

Physical Requirements

The physical requirements and work environment described here are representative of those an employee encounters while performing the essential functions of this job. In order to perform this position adequately, the individual must be able to carry out the following essential physical requirements. Reasonable accommodations may be made to allow qualified individuals with disabilities to perform essential physical requirements.

• Communication: Can communicate expressively and receptively, verbally and in writing.
• Information Ordering: The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Selective Attention: The ability to concentrate on a task over a period of time without being distracted.

LEARN Behavioral offers competitive compensation and a comprehensive benefits plan, including 401(k), personal time off, paid holidays, and tuition reimbursement.

LEARN Behavioral is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Candidates must be presently eligible to work in the United States.