CREATIVE CONTENT MANAGER - DIGITAL CARE (HYBRID-CHARLOTTE, NC)

Compass Group, North America

Charlotte, NC

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Automation, Communication Skills, Content Development, Content Management, Continuous Improvement, Instructional Design, Project/Program Management, Training/Teaching, eLearning
LOCATION
Charlotte, NC
POSTED
1 day ago

The Learning Program Manager is responsible for designing and delivering engaging learning experiences, including instructor-led training, with a focus on integrating AI and automation to enhance effectiveness and personalization.
They manage the full lifecycle of courses and content, ensuring relevance and quality through regular updates and audits.
The role involves developing clear, compelling knowledge materials, transforming data into impactful stories to demonstrate learning outcomes, and supporting LMS functions.
Qualifications include 5+ years in Learning & Development or related fields, strong facilitation and content creation skills, knowledge of digital technologies, and excellent communication abilities.
Preferred skills include instructional design and experience with e-learning tools. This role requires a proactive, innovative leader committed to continuous improvement and stakeholder engagement.

About the Company

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Compass Group, North America