Job Description
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Job Title: CRC Technician
Posting Start Date: 11526
Job Description
As a Climate Remediation Center (CRC) Technician, you will safely deliver and unload equipment. You will provide professional installation and removal of equipment from customer jobsites, including:
Air Conditioning Evaporative Cooling Dehumidification Heating Air Purification Remediation Ventilation
You will have the opportunity to provide excellent customer service and provide solutions to our customers. A critical part of this role is keeping the equipment clean, organized, and green-tagged. This combined with maintaining high operational standards, reducing the risk of damage to the equipment.
CRC Driver and Service Technicians champion our core competencies, which help to deliver our industry-leading services, such as:
Providing White Glove service to all customers Becoming product experts Ensuring our equipment is ready to rent Being a champion for our safety culture
What You Will Do
• Planning - Plan your daily delivery and pick-up schedule according to business needs. • Yard Prep - Make sure all rental equipment and necessary materials are prepared and ready for shipment. • Communication - Represent Herc Rentals when communicating with customers and sales and internal resources. • Maintain tools and necessary supplies to successfully complete projects. • Use technology such as iPad, laptops, smartphones, and Interactive Voice Recognition (i.e., Siri or Google Assistant) to document projects from daily notes, labor logs, progress reports, change orders, and all other necessary documentation for each project. • Strong ability to problem solve and think outside the box independently. • Safely drive load and unload box trucks and vans. • Ability to work overtime and be on call. • Perform other duties as assigned by the manager. • Attend all Herc and manufacturer-led training as directed.
Requirements
High school diploma or equivalent 1 year of work experience using mechanical/technical skills Basic equipment knowledge and troubleshooting - HVAC, Evaporative Cooling, Dehumidification, Heating, Air Purification, Remediation, and Ventilation Ability to lift to 40 pounds and continuously carry 5 pounds Valid drivers license and ability to operate company vehicles (CDL is a plus) Must be at least 21 years old
Skills
• Skilled in the safe loading, unloading, installation, and removal of climate control equipment at customer sites. • Ability to maintain equipment cleanliness, organization, and readiness, green-tagged to ensure high operational standards. • Strong interpersonal skills with a focus on delivering White Glove service and providing effective solutions to customer needs. • Demonstrated ability to troubleshoot and resolve issues independently with minimal supervision. • Proficient in using iPads, smartphones, laptops, and voice recognition tools for documentation and communication. • Clear and professional communication with customers, sales teams, and internal staff. • Capable of planning daily schedules, managing multiple tasks, and adapting to changing priorities. • Willingness to work overtime, be on call, and perform additional duties as assigned.
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