This role is for an Extended Coverage Specialist based in Auburn, ME, working Thursday to Saturday from 8:00 AM to 8:00 PM. The position involves supporting operations across Customer Service, Dispatch, and Planning within a regional logistics environment. Key responsibilities include acting as a primary contact for customers, ensuring accurate order entry and appointment scheduling, and maintaining strong relationships. The specialist manages driver fleets by tracking activities, planning routes, and ensuring timely communication. They also coordinate freight booking and balance driver availability with customer commitments.
Qualifications include a high school diploma or equivalent, excellent data entry and communication skills, organizational ability, and a customer service background. Prior transportation experience is preferred. The role requires analytical thinking, timeliness, and a willingness to learn and grow in the logistics industry.