$80,000–$122,630 Per Year
Administrative Skills, Attorney, Business Operations, Communication Skills, Copying Machines, Customer Relations, Customer Support/Service, Customer/Client Research, English Language, Equipment Rentals, Government, High School Diploma, Identify Issues, Inventory Management, Multilingual, Operations, Organizational Skills, Printers, Problem Solving Skills, Recycling, Rentals, Spanish Language, Team Player, Telephone Skills, Transaction Processing/Management
We are looking for a Court Business Center Associate to support daily courthouse business operations by managing print services, customer interactions, equipment coordination, and administrative tasks. This role requires strong customer service skills, technical troubleshooting abilities, and the ability to work effectively with court staff, judges, attorneys, and the public in a fast-paced environment.
Key Responsibilities
Print & Document Services
- Process print requests received via walk-up, email, and inter-office communications
- Handle both black-and-white and color print jobs
- Assist with scanning documents to email for staff, judges, and public customers
- Support walk-up counter services, including Pro Se packet requests
Customer Support & Communication
- Answer incoming phone calls and assist customers professionally
- Provide support to the general public, courthouse staff, judges’ offices, and state/county/city agencies
- Coordinate equipment rental requests via phone, email, and walk-up interactions
- Collect rental fees from outside attorney offices
Copier & Printer Support
- Troubleshoot printer/copier issues including toner replacement, paper jams, and basic repairs
- Coordinate service calls and repairs with Konica Minolta
- Set up, move, configure, and install printers/copiers as needed
- Maintain toner cartridge inventory and printer repair supplies
- Package and return used toner cartridges for recycling
Administrative & Cash Handling Duties
- Maintain paper inventory and office supply stock
- Operate cash register and process cash transactions
- Prepare deposits accurately and securely
Knowledge, Skills & Abilities
- Ability to interpret and troubleshoot printer error messages
- Strong customer service and communication skills
- Ability to assess user needs and provide effective solutions
- Comfortable working with individuals with varying technical skill levels
- Strong problem-solving and organizational skills
- Ability to collaborate with supervisors, judiciary staff, vendors, and government agencies
- Knowledge of multifunction printer support and maintenance
Minimum Qualifications
- High School Diploma or GED required
- Bilingual in English and Spanish required
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Presidio
Presidio is a leading IT solutions provider assisting clients in harnessing technology innovation and simplifying IT complexity to digitally transform their businesses and drive return on IT investment. Our Digital Infrastructure, Cloud and Security solutions enable our almost 7,000 middle market, enterprise and government clients to take advantage of new digital revenue streams, omnichannel customer experience models, and the rich data insights generated by those interactions.
Our mission is to enable our clients to capture economic value from the digital transformation of their businesses by developing, implementing and managing world class, cloud ready, secure and agile IT Infrastructure solutions. We deliver this technology expertise through a full life cycle model of professional, managed, and support services including strategy, consulting, implementation and design.
By investing in the future of IT solutions we stay at the forefront of technology trends. And to ensure our clients have access to a wide range of technologies and best-of-breed solutions, we partner with over 500 OEMs including market leaders and emerging providers to bring our clients integrated, multi technology solutions.
We serve as an extension of our clients’ IT teams, providing deep expertise and letting them focus on their core business. Through 60+ US offices and 2,800 professionals, including 1,600 technical engineers, we are trusted advisors to our clients on a local level while also bringing our national scale and expertise to bear. We have $2.8 billion in annual revenue and are owned by funds affiliated with Apollo Global Management, LLC (NYSE:APO).
50 to 99 employees
https://www.presidio.com/